Joy is so lovely’s to work with in what can be a stressful time. Buying and selling houses. Joy helped us in both these roles and I loved that we could trust her and that she kept us updated every step of the way. Joy knows this area so well and goes above and beyond in her support.
For anyone out there, looking to buy property in Thames, I recommend Joy Cains - an agent that will listen, support and help you throughout your journey. Selling our house and buying a new one was very stressful for my husband and I and our 3 young children. Its been a HUGE process for all of us and has been a rollercoaster of emotions (especially for our kids who have been anxious about relocating). We met Joy one weekend while attending 7 different open homes (yes we did 7 in one day!!) There was something about Joy that seemed different to the other agents we met that day. She listened to what we were wanting. She thought about the other houses that were available and made us feel at ease. We got the sense that Joy didn't just want a quick sale but she wanted to find a house that best fitted us and our families needs. Joy has brought a sense of calmness during a time that would normally be stressful. What it is about you Joy, that brings peace and calm? Both Ricky and I would like to thank you for all your help and support during the process of purchasing our forever home in Thames. Our children are very fond of you and are asking us when we will be coming back to Thames to meet Joy at our new house. You have brought so much Joy into our lives already and we look forward to bumping into you lots down town in the near future. Thank you for all that you have done for us and most of all, thank you for being you!! We are blessed to have met you!
Once we listed with Joy she went to work and after a month we had an offer from a good buyer so what more do tou want. Well Joy made it a pleasurable experience. She is easy to relate to, works hard and guided us through Proppy's online system. She made the negotiation process easy for us too. We highly recommend her.
Joy has provided us with excellent support through a very tricky negotiation. She has excellent communication skills and has great understanding of all perspectives. It was an emotional rollercoaster but Joy provided support and clarity every step of the way.
Joy was amazing so knowledgeable about selling and buying a home. When I made contact with Proppys initially they said I will send you 'Joy' well they sure did. What a beautiful Christian woman who cares beyond her role as real estate! I have recommended Joy to so many family and friends to sell their home.
Joy went above and beyond to sell my home in a difficult market and, through all the ups and downs, we got there together in the end. She was always clear, supportive, tenacious and kind and, having sold several homes over the years, I really can't speak highly enough of her - a more honest and hard-working real estate agent you could not meet. And all done with good grace and humour, as well as astute professionalism. Thanks Joy. You're a star!
Was great working with Joy she was very professional and knowledgeable. We felt her excellent communication helped ease the process of buying and selling. She was honest and upfront and we always felt she went above and beyond to address any queries or worries we had. We would highly recommend her service to others and would not hesitate to use her again should we need to. Thank you Joy for all your hard work.
Joy demonstrated a strong knowledge of the local area presenting her findings objectively and with professionalism. She listened, was patient and demonstrated integrity throughout the process of selling our house knowing it had also been a well loved home. The presentation of a marketing strategy, which in consultation with us,was then developed into "our" marketing strategy...enabled us to feel it was a team effort and she was there to support us through it. Open homes and personal viewings were always completed in consultation with us.They were timely with good feedback. From the time an offer was made to it becoming unconditional Joy worked beside us, through what can be a stressful process. Progress reports were intetesting and informative. We have had no problems recommending Joy to others as their real estate gent . We sincerely thank her for her hard work and wish her well in her future endeavours.
Joy was an absolute Joy to deal with. She knew her stuff, came across as very genuine and caring which is rare in this profession. She was easy to approach and happy to answer silly questions Joy made the process easy and as enjoyable as it could be . We cannot recommend her highly enough.
Initially anyone buying or selling a home bears a degree of trepidation wherein so many factors apply. Consequently it's a heart-felt settling pleasure liaising with this Real Estate Agency. Their experienced diligence & graceful conduction leads me to unhesitatingly commend them to others.
Joy was very helpful in communicating with us and also with the purchaser of our house. Made the sales process stress free.
