Joy was fantastic, best exercise I have ever had in buying a home. She is thoughtful and dedicated, and really goes the extra mile! Highly recommend her to all!

Outstanding knowledge of the market, very responsive yet personable - a rare combination and blend of skills that is not often found these days! Highly recommended to anyone buying or selling.

Being a first time buyer and first time at auction Joy was very helpful telling me what's going to happen and what I need to do. Communication was very good and she's super friendly

Joy did a super job of marketing the property to attract a large pool of motivated potential purchasers. She kept all the peopple involved fully informed and the trustees acting for an overseas owner were thrilled with the magnificent outcome.

The knowledge and professionalism shown by both Joy and Katie and their approach to the clients was a joy to behold. My thoughts and gratitude go to them on how they accepted and exercise their profession

Joy has been ourstanding and was professional throughout the time she gave to us. The marketing and time spent was second to none. Thetime and effort with marketing my property and communication was excellent. I was very pleased with Joy all the way through

I Must say it was a pleasure working with Joy to purchase this property, her honest approach was a breath of fresh air to the industry, thank you again Joy and I look forward to working with you again soon

Very good in clarifying any questions we had because property was part of a corparate group also had sold simular properties so was able to give us some range of values arround the area would contact Joy again if we would require a agent in the future.Very profesional.

Joy was amazing to deal with, highly efficient, great communication and dedicated to achieve the sale of our family home. She and Katie were extremely supportive and gave great advice when it came to the hot auction room.

We recently sold our family home of 16 years, and working with Joy Butel from Harcourts made the entire experience genuinely memorable. From the outset, Joy was warm, attentive, and incredibly professional. She took the time to understand the emotional value of our home and always made us feel like more than just another listing. One afternoon, after an open home, Joy left a handwritten note on our kitchen bench, thanking us for sharing our journey and reassuring us we were in good hands. That small act meant so much—it was thoughtful and heartfelt, just like the rest of her service. She always said she'd get us the best price, and she absolutely delivered—our home sold under the hammer with a fantastic result. Her communication, passion, and dedication exceeded every expectation. We’re so grateful to Joy for helping us close this chapter, and can now move to the next one :-)

Joy is a fantastic lovely woman that goes above and beyond with her real estate expertise. Such a pleasure to have worked with Joy. Without her help, knowledge and support. I would still be looking for a property. If you get a chance to meet Joy, I’m sure you will have found a friend. Thanks Joy.

Joy and Katie were responsive, no waiting for reply’s. They knew the market, gave great feedback. We followed their suggestions; we trusted them. Buyers were respectfully managed and outcome was realised