Jess' profile

Jess' reviews

  5  
Jess has 111 reviewsacross 48 different locations, showing 12.
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Jess' qualities as told by our client reviews: supportive, responsive, well-prepared, hard-working, friendly, local expert, clear communication.
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Seller review
A Breath of Fresh Air.
about 3 years ago
A Breath of Fresh Air.

We met Jess in September last year, then made the mistake of going with another agency. It was an awful experience, which left me in tears on more than one occasion. We finished out that contract, took a couple of weeks to rest and recover, then, hat in hand and tail firmly between the legs, we approached Jess for help. She was amazing. She immediately put us as ease with her friendly and genuine attitude. She's very knowledgeable, and the one question she didn't know the answer to (we asked a LOT) was investigated and answered a day later. Her communication was consistent and honest. We never felt pressured into anything. We were always in charge and whilst she frequently gave honest advice, and readily made suggestions, that's all they ever were - suggestions. She never did anything without our explicit instruction. Our whole experience with her was positive, and every time I saw her, I wanted to give her a hug. Don't get me wrong - she's an absolute shark. But she hunts buyers. She worked for us, and she worked HARD. After six months on the market with an agent, who pushed us to accept an offer that was $40k below RV, Jess sold our place in 3 weeks, and the price was higher that we were expecting. By a LOT. I feel like I'm gushing, but I honestly do not have a bad word to say about Jess. She is bubbly, respectful, genuine and honest. At the beginning we asked a few hairy questions, and they were answered, even though she knew we weren't going to like her response. If you want/need your property sold, talk to Jess. I cannot recommend her highly enough.

Seller review
Fantastic Agent
about 3 years ago
Fantastic Agent

Jess got our house sold in an amazing time with a fabulous price. We are very very impressed and, given the opportunity, wold work with her again.

Seller review
We couldnt have done it without you
over 3 years ago
We couldnt have done it without you

Jess was incredible, she took all the stress out of what had been a hard year with the house for us. With us having to change islands mid renovations, then trying to sell in a buyers market. We felt that she was very impartial and trying to get the best for both us and the buyers. We wouldn't use anybody else to buy or sell after the great experience with Jess. Couldn't thank you enough.

Buyer review
5 star service
over 3 years ago
5 star service

We could not rate Jess any higher. Jess was available anytime we needed, answered questions quickly, helped with any requests we had and worked in a very professional mannor. Our purchase process went very smoothly because of her hard work and I will be highly reccomending Jess to anyone purchasing or selling a house in the future. We will also use her for any future sales we have. 5 star service! Thanks Jess

Seller review
Recommend to anyone
over 3 years ago
Recommend to anyone

Responsive, proactive, professional and honest. Feel very lucky to have had her sell our home.

Seller review
Choose Jess Shane as your agent
over 3 years ago
Choose Jess Shane as your agent

Jess was an excellent agent for us when we sold a home recently. It was a difficult and emotional sale, through sad need, but Jess understood what was going on, made the process easy, went the extra mile, and was kind and compassionate. She did some very good work behind the scenes to resolve some tricky issues, hosted very engaging Open Homes, and chose an excellent team to assist on auction day … which is when we sold. We rate her very highly for a number of reasons, are recommending her to anyone considering buying or selling, and will sell again with her.

Seller review
Made the process so easy
over 3 years ago
Made the process so easy

Jess made the entire experience of selling my home so very easy. From the moment we met to list the property through to signing of the contract nothing was a problem. Always happy to help, friendly and super responsive to any questions I had.

Seller review
Outstanding Agent
over 3 years ago
Outstanding Agent

Professional! Jess is outstanding agent. She is the best agent we have dealt with. Jesse's communication with us during the process was fantastic. We will recommend Jess to anyone selling their home. Thank you for easy and successful sale. We are very happy now and Jess has allowed us to move on. Thanks x

Buyer review
Personable yet professional
over 3 years ago
Personable yet professional

Jess was very responsive to queries and in helping get quick resolution to some issues. Personable yet professional. Would recommend to a friend.

Seller review
Above and beyond doesn't even begin to describe Jess.
over 3 years ago
Above and beyond doesn't even begin to describe Jess.

Jess is truly the definition of going above and beyond for her clients. From answering messages at all hours, going the extra mile for documents, easing worries and concerns to offering advice and guidance. The whole process was made less stressful and we really felt like we were listened to and respected. We would reccomend Jess to anyone looking! She is amazing!

Buyer review
No stress
over 3 years ago
No stress

Jess was so lovely at every stage. She is thorough, professional, knowledgeable and always keen to answer any question. Can recommend! Thanks, Jess!

Buyer review
Five stars
over 3 years ago
Five stars

Jess was great to deal with and really helped with the process of buying our first home. She answered all of our questions and kept us up to date with everything, we thoroughly enjoyed working with her.

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