Jess' profile

Jess' reviews

  5  
Jess has 44 reviewsacross 16 different locations, showing 12.
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Jess' qualities as told by our client reviews: supportive, clear communication, local expert.
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Seller review
Communicates very well and guides well the unfamiliar task (to me) of putting a house on the market.
6 months ago
Communicates very well and guides well the unfamiliar task (to me) of putting a house on the market.

I'm in my mid eighties and have never sold a house before, so choosing a land agent I could trust was difficult. I feel very lucky to have found Jess Setu. Her enthusiasm was contagious, and she immediately understood what was important to me about the property and the sort of people I wanted to buy it. She listened. She developed a step by step plan of action, which suited us both and guided me through the process with kindness and sensitivity. She always arrived at the house before a client, to check everything was in order . One cold wet day she even got a fire going! She kept me informed about potential buyers all the way through. I was able to sell the property quickly to a preferred buyer at the price I wanted. I highly recommend Jess Setu.

Buyer review
Wonderful Experience
6 months ago
Wonderful Experience

Jess has great knowledge and expertise, and was incredibly hardworking and helpful. She was insightful and very understanding which I really appreciated during the buying process. Thank you so much Jess for helping me buy a lovely home over the busy Christmas period.

Seller review
Our guardian real estate agent
8 months ago
Our guardian real estate agent

We honestly couldn’t have asked for a better real estate agent than Jess. From day one, and at short notice, she went above and beyond in every possible way, turning what could have been a stressful experience into something that was smooth, easy, and genuinely enjoyable. Jess’s professionalism, energy, and deep knowledge of the market gave us complete confidence throughout the entire process. She communicated clearly, kept us informed at every step, and was always one step ahead; anticipating questions, solving problems before they became issues, and making sure we felt supported the whole way through. What really set Jess apart was how much she truly cared. She treated our wee home like it was her own, brought so much enthusiasm and positivity, and somehow managed to make the process fun as well as successful. Her advice was spot-on, her attention to detail was exceptional, and her commitment never wavered. Thanks to Jess, selling our house was not only a great outcome but a genuinely positive experience we’ll always remember. If you’re looking for an agent who works incredibly hard, delivers outstanding results, and makes the journey enjoyable along the way, Jess is absolutely the one. We can’t recommend her highly enough.

Seller review
Jess - The Best
8 months ago
Jess - The Best

From the start I knew we had the right agent. Jess defines professionalism. Her advice to us on how to prepare the house for sale, focussing on the attention to detail was spot on. I truly believe we achieved a better price by following her wisdom. She was always ready with advice and to smooth the wrinkles that always come with selling a house. I could not recommend her highly enough if you want honest, reliable advice. She will tell it to you straight. And she'll work very hard to sell your property for the best price. Her willingness to take time in helping us find a new property was something I wasn't expecting. However she ensured it was a smooth process and helped us with other agents and arranging viewings. There are other choices to sell your property. however you will not find anyone better than Jess.

Buyer review
Very professional
8 months ago
Very professional

She looks smart and good communication, she's very helpful and understanding easy to talk to very friendly 😊

Seller review
Best in the industry
10 months ago
Best in the industry

I had the pleasure of working with Jess as my real estate agent, and I couldn’t be more impressed. From the very beginning, she demonstrated incredible professionalism and a deep understanding of the market. Jess was an expert at identifying the ideal target audience for my property and crafted a marketing strategy that truly highlighted its strengths. Even in challenging market conditions, she navigated the process with confidence, skill, and clear communication. Her ability to anticipate potential hurdles and provide thoughtful solutions made the entire experience smooth and stress-free. I felt supported every step of the way, and her dedication ensured the best possible outcome. I highly recommend Jess to anyone looking for a knowledgeable, professional, and results-driven agent.

Seller review
Outstanding Sales Agent
10 months ago
Outstanding Sales Agent

It was really important to us to find the right sales agent—someone experienced in the area and truly knowledgeable. When we met Jess, we knew we had found that person. She guided us through both the listing and selling process with ease. Her communication was exceptional, and she offered thoughtful strategies and marketing ideas throughout. Jess was proactive every step of the way, right through to the sale. We would highly recommend her.

Seller review
Great sales strategy, genuine people person
11 months ago
Great sales strategy, genuine people person

Jess had a great sales strategy. She clearly has a solid knowledge of the market. She supported us and the buyers every step of the way. She has excellent communication and made the whole process clear. Thanks Jess

Seller review
Jess has great market knowledge of Stokes Valley.
12 months ago
Jess has great market knowledge of Stokes Valley.

Jess is very professional, she has clear communication and attention to detail made the whole process smooth and stress free. Jess understood the market, presented the homes beautifully and kept Epic Homes informed every step of the way. Thanks to her hard work and dedication on the sale of Epic's townhouse. Epic Homes highly recommends Jess Setu - Collective Hutt Valley to anyone looking for an agent who is knowledgeable, approachable and genuinely committed to achieving great results.

Seller review
Jess Setu outstanding agent
12 months ago
Jess Setu outstanding agent

Jess is a complete professional, Jess has clear communication and attention to detail which makes the whole selling process smooth and stress free.

Seller review
Epic agent for Epic Homes
12 months ago
Epic agent for Epic Homes

The market is tough and Epic Homes had one more Townhouse to sell, Jess continued to demonstrate great skill and dedication to get the home sold, attracting potential buyers.

Seller review
Perfect Person for the job
12 months ago
Perfect Person for the job

It's a tough market, and people are making tough decisions. I had to. And tough decisions can be emotional. Jess provided me with safe and strong guidance, reassurance and care. With Jess you get someone who is invested in her buyer and seller, who understands the business and your experience, and gives so much of her time that you know she has your back. Jess and her team proved themselves to be exactly the right choice for me and I would recommend them to anyone in this area. I am walking away with a friend as well as a house sale.

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