We are very happy with the service Jay and Michelle provided throughout our property buying journey. Jay was incredibly patient, helpful and responsive. Whenever we needed anything, he was quick to arrange a time to help us, whether it was organising property photos, coordinating with the tenants, or arranging access to the property. He was always approachable, easy to communicate with and willing to go the extra mile to help us. We really appreciated his patience, efficiency and support throughout the process. We would highly recommend Jay and Michelle to anyone looking to buy or sell a property.

Worked hard for me the seller to get the best outcome. Great presentation for open homes with quality brochures and added touches.

He is a very kind and well managed agent looked after me very well. I viewed this house for 5 times but he always make times for me and match my schedule. He explained everything about this house. I fully recommend to all of the people who would like to purchase the house!

Absolute pro from start to finish. Great communication throughout making sure everyone’s on the same page and progress. Follows up with the clients constantly and the persistence has paid off. Could not have asked for a better team to work with. Trusted partners time after time. Highly recommended.

Jay has been an absolute pleasure to work with and we can’t recommend him enough. He was a great support while we were navigating buying our first home. Jay was communicative, reliable, punctual and has a bubbly personality. He was patient throughout all of our queries and has a thorough understanding of the market which reflects his years of experience in real estate. Jay was willing to go out of his way and give up his own time for us to attend multiple viewings and answer our questions promptly. Jay spent lots of time researching and analysing sales to give us a comprehensive overview of comparative properties to assist us in understanding relative prices. We would recommend Jay to anyone and everyone he is a delight to work with and will be supportive and willing to help people who need assistance in purchasing their first home or any property. Jay is a ray of sunshine and his positivity is contagious, he is an asset to Harcourts and his team. His wealth of knowledge, communication and overall personality make him a catch for anyone who is looking for an agent. We wish there were more words available to describe how much we love working with Jay. We are thankful to have met Jay and worked closely with him throughout this process. He is truly one of a kind. Brianna and Aron

Jay from Harcourts gold Michell team did an amazing job selling my house. This is the second time Jay helped me to sale properties. As general task of a real estate agent Jay gave great advice on how to get the home ready. His patient took one group of buyers wife, husband, older brother and younger brother to view the property at their individually different appointments, finally got a great price and sold the house much faster than I expected. All properties, buildings, homes have their own unique memories. Best wishes Jay continued enjoy the whole process to witness different families dream home or ideal home stories. Expected the next chapter of the journey Seller

Positive work attitude, thoughtful service, from taking over the property to the listing transaction, has given a close and meticulous follow-up, which is a very trustworthy real estate broker.

Jay is an extremely responsible and dedicated agent. Throughout the entire process, he showed great patience, especially during open homes, ensuring every detail was handled carefully. He consistently kept me updated with the latest developments, which gave me a lot of confidence and peace of mind. His communication was clear, timely, and very professional. Jay also provided insightful and practical advice based on strong market knowledge, helping me make informed decisions at every stage. His professionalism, reliability, and genuine commitment truly made him stand out. I would highly recommend Jay to anyone looking for a trustworthy and capable agent.

Jay was great to work with throughout the whole process. He’s very genuine and easy to talk to, which made everything feel a lot less stressful. He always kept us updated and explained each step so we knew exactly what was going on. He’s also very straightforward and honest, which gave us a lot of confidence along the way. Overall, a really positive experience working with Jay.

We found Jay Yuan, very professional, helpful, with a lot of enthusiasm. Jay is very approachable, and has great communication skills. We asked a lot of questions, and Jay always came back with the answers, if he didn't know the answer (on a rare occasion), he found the information for us, nothing was too much trouble. He explained the auction system to us, stayed with us the whole time. Jay made us feel very comfortable. On the occasions we viewed the house, we never felt rushed, and he was always ready with the answers to our questions. Would we want Jay as our agent again, absolutely, yes without any doubt.

I highly recommend Jay for selling your property. He's extremely eager and very professional! He will definitely get exactly what you're looking for. Top agent for sure! 👌

Jay made everything as stressful as he could for us, he was happy to take the time to explain anything we weren't sure about, and was very accomadating for any requests we had. We would happily work with him again.