Jan was readily approachable and reciprocal in her communications at our initial meeting. From there I trusted her and had confidence she could help me progress through the selling process with her. She informed me, guided me and listened to me throughout. She gave on-going feedback, shared market knowledge and checked how I was going off and on. I felt I could approach her if I had any concerns/queries and we enjoyed sharing humour from time to time. I valued her effective professionalism throughout.
