starstarstarstarstar almost 7 years ago
Simply the best
Hielke is always professional, friendly, thoughtful, calm, an outstanding communicator who is dedicated to helping all parties achieve the best outcome.
Before my house went to market, there were a series of road blocks that I had no idea how to move. Hielke used his contacts, kept in touch and calmly guided me through, what for me, was a very stressful time. Hielke stood beside me, fully explained the options, prepared me for the “worst case scenario” - which thankfully didn’t happen, kept in touch and always allowed me the space to decide on my best course of action.
The marketing process was carefully planned, discussed and adjusted as we got closer. I was impressed with Hielke’s knowledge of how to present the property, including creating a brief online marketing video, as well as the use of his drone to get the best perspectives.
By the time we arrived at the sales and negotiation phase I had come to respect and trust in Hielke’s ability to be fair to all concerned and offer outstanding service.
Negotiations could easily have become unstuck, but thanks to Hielke’s sensitivity to the emotions involved, his experience and friendly communication, he skilfully guided both parties to a satisfactory end result. He made it look easy, but I am sure it was not!
Because of his professionalism, his clear focus on the goal of finding the best buyer at the best price, his outstanding communication, knowledge, experience and willingness to do whatever it takes, Hielke gets results. The house was sold by tender after just 4 weeks of open homes.
But it didn’t stop there. As I pack and prepare to move out, Hielke has kept in touch. He has provided assistance to sell my furniture, helped find homes for other things and even contributed his real estate knowledge in the planning for my new build.
If you are looking for professional service that not only hits the target but also exceeds expectations, by going beyond the call of duty, you can stop worrying right now.