We had a truly wonderful selling experience with Helen – she has high integrity and went above and beyond to assist us throughout the process, also stepping in during the settlement period to help when an unexpected issue arose while we were out of town. Her communication was always excellent. If you are seeking a professional agent in the Devonport area, we would highly recommend her services.
Helen was great to deal with. We immediately warmed to her. We loved her frankness. She's the kind of person that never sugar coats anything. I found her realism refreshing to deal with on the sale of our house. She has a level head. She's pragmatic. She's also charming and calm. She's the antithesis of some agents we've dealt with over the years whose superficiality beggars belief. Helen is honest. She is real. But she exerts silky skills when it matters. When it came to the final negotiation with the buyers, she really impressed us. She got us the price we wanted. At the same time I think she seemed to get the buyers the price they wanted. She made both parties feel like they got a good deal. No mean feet!
We meet Helen when buying our house. Looking back over the last 8 months since we have been here, I must say it was a very pleasant experience. Just talked to you like a friend, no hard sell. Looked at the pro's and con's of the place. Just an honest discussion...all rather refreshing these days. I don't think there was anything we didn't know about the house or the area, or the auctioning process by the time Helen had updated us. Very much appreciated. We keep in the loop just touching base occasionally to see how things are going. Should we sell or buy another place in the area Helen is our immediate go to. I would recommend Helen to friends or family should they be looking to buy in the area. You only have to meet her to see the difference with other professionals in this field.
Helen was truly outstanding in helping us successfully sell our property. Her in-depth knowledge of our (quite tricky) property, the market, and the neighbourhood backed her insightful suggestions and solutions at every stage. From the moment we met, I knew we were great hands. She went above and beyond in all aspects from patiently communicating the process to readying the house for sale to finalizing everything while we were all spread out living abroad. She generated massive interest in the property and secured a final offer we were delighted with. We could not have asked for more. Thank you so much for everything, Helen!
Helen was lovely to have as an agent. Professional and dedicated. She achieved great results for us marketing and selling our property at Auction in 3weeks. AMAZING. Thank you, Helen.
I recently engaged Michael Block and Helen Michell to sell a property in Devonport in my role as Executor of a friend's estate. This was hands down, absolutely without doubt, the BEST experience I can imagine while selling real estate. The deal was complex, with many moving parts, but they helped me navigate it every step of the way. I felt completely supported through a minefield I knew nothing about (and could easily have got lost in, or taken advantage of), but they acted in my best interests at every opportunity. They went above and beyond, personally water blasting the decks, and helping clean and garden the property to make it ready for sale, put me in touch with pre-sale financiers, and dealt with consultants, Council, and lawyers on my behalf. Michael and Helen are not ordinary real estate agents. They are not ordinary people. They are extraordinary. If you're looking for someone to help sell your property, these are the people you can actually trust, people whose word is still bond, whose handshake still counts as a promise to be kept. Choosing them to represent me is one of the best decisions I've ever made. Recommended.
Helen is an absolutely fantastic agent. We purchased our home through Helen and her colleague Lynda Betts, both of whom made the process easy, clear, and frankly, quite fun. From the beginning, Helen and Lynda's knowledge of the market was invaluable in helping our decision-making, and their empathy for us as buyers made the sale feel that our interests were being listened to and taken into account. They even went above and beyond their role as agents to accommodate a few extra trips to the property for works prep, and introduced us to people in the neighbourhood, making us feel truly at home! I highly recommend Helen and Lynda - and will certainly turn to them when the time comes to move on from our beloved new home.
Helen worked harder for our sale than I knew estate agents were capable of. She achieved the result through work, her professional knowledge, and her understanding of the impact of NZ’s rapidly changing housing market. Helen understood our situation and was able to incorporate this into her sales strategy. She even brought her leaf blower and helped wash the windows. We would highly recommend Helen.
Helen was the agent for the unit we purchased. We thought she was honest and transparent about the property and gave us sufficient time to view. She helped us understand the vendors' motivations and expectations for the sale of their home. Was super-proactive and organised being always available to answer questions and responded promptly to texts and emails. Very highly recommended.
After a three-year house selling-buying-selling-buying process, I couldn’t have asked for more from a real estate agent! Her integrity and attention to detail, plus a massive understanding that this is an emotional business requiring authenticity and enormous hard work, is why she is so great at this. I couldn’t have done it without Helen and her enormous heart, compassion and good humour.
I live in Melbourne Australia and in conjunction with Helen have remotely sold my Family Home in NZ. I chose Helen from a short list of 5 possible Agencies. I had researched online and found that Helen's name came up, positively, more often than any of the other 4 Agents. I also liked the scope of her Marketing Campaign, though slightly more expensive than the other 4, it gave the Home maximum exposure to the market across a wide range of sites. Helen exceeded my expectations of an Agent. She was always professional, attentive to my concerns or lack of procedural understanding and was constantly in communication with me via email and phone. Helen, without being asked, went above and beyond in helping my 2 brothers to find alternate accommodation, with the Home being placed on the market. The Home has sold at Auction for a respectable price. The whole process, from marketing to sale, ran very smoothly and this I fully credit to Helen's dedication to doing the utmost possible to achieve the best result. I would not hesitate to recommend Helen Mitchell to anyone considering selling their property, SHE IS GOOD.
I have really appreciated Helen's expertise, guiding me through the process of purchasing a home in a 'hot' market. Helen went above and beyond to make this a positive experience for me and did all she could to reduce stress around all the steps from initial viewing to auction to moving day. Her personalised attention throughout meant a lot to me and I highly recommend her for her professionalism and care.
