Helen's profile

Helen's reviews

  5  
Helen has 14 reviewsacross 7 different locations, showing 12.
about 1 month ago
Excellent Experience from Start to Finish

We had an excellent experience with Wendy and Helen throughout the sale of our property. They were incredibly responsive, kept us updated every step of the way, were always easy to contact, and took the time to explain things clearly. They were fantastic throughout the pre-auction process, particularly when it came to managing buyer interest and expectations and bridging the gap between us and potential buyers. Their experience and understanding of the market really showed, and they worked hard to create the right conditions leading into auction. We were particularly pleased that they were able to achieve a sale price above our reserve when the property sold under the hammer. We were also really impressed by their technical knowledge and understanding of council requirements, which gave us a lot of confidence when navigating some of the more complex aspects of the sale. We genuinely appreciated how professional, approachable and supportive they were throughout the entire process. We would highly recommend Wendy and Helen to anyone looking to sell their property!

11 months ago
Review for Helen Lam– Real Estate Agent, Auckland

Selling a property can feel overwhelming, but working with Helen made the whole experience surprisingly easy. From the start she was professional, approachable, and clearly knew the Auckland market inside out. She gave me great advice on pricing and marketing, and I always felt like I was in good hands. What I really appreciated was how well she communicated—she kept me updated every step of the way and explained everything in a way that was simple to understand. Helen also worked incredibly hard, organizing open homes and following up with buyers quickly. Thanks to her effort and negotiation skills, the property sold faster than I expected and at a price I was really happy with. Helen isn’t just an agent, she’s someone who genuinely cares about getting the best outcome for her clients. I’d happily recommend her to anyone looking to buy or sell in Auckland.

about 2 years ago
Professional

Helen Lam provides us with an impressive professional service. She knows the area well! She updated us weekly. Highly recommended!

about 2 years ago
Excellent Real Estate Agent Experience with Helen Lam

We recently had the pleasure of working with Helen Lam to sell our home, and we couldn't be more satisfied with the experience. From the beginning, Helen demonstrated exceptional professionalism, expertise, and dedication. Also, She possesses an in-depth knowledge of the real estate market, and her ability to navigate the complexities of selling a home is truly impressive. She provided valuable insights and guidance throughout the process, ensuring that we made informed decisions. One of the standout qualities of Helen is her excellent communication skills. She was always available to answer our questions and address any concerns we had, promptly and thoroughly. She took the time to understand our needs and preferences, tailoring her approach to meet our specific requirements. When it came to negotiations, Helen was a true advocate for our best interests. Her strategic approach and strong negotiation skills ensured that we received the best possible outcome. Throughout the entire process, Helen paid meticulous attention to every detail, from paperwork to inspections. Her thoroughness and attention to detail minimized stress and ensured a smooth and seamless transaction. In summary, Helen is a top-notch real estate agent who goes above and beyond to provide outstanding service. We highly recommend her to anyone in need of a real estate professional. Her expertise, dedication, and personalized approach make them an invaluable asset in the real estate market. Thank you, Helen, for your exceptional service and making our real estate experience positive and successful! Sincerely, Jin and Phebe

about 3 years ago
Great professional real estste Agent

I’m so glad I chose Helen for my real estate process needs. Her knowledge and experience, combined with Her patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend Helen to anyone looking for top-notch real estate services!”

about 4 years ago
Professional, experienced, conscientious

Wendy & Helen were very professional and supportive agents. We greatly appreciated their experience and advice through changing market conditions. Wendy & Helen were a great team and also provided additional services through their network which was very helpful as both my sister and I were based out of Auckland through the sales process. They were always a pleasure to deal with.

about 4 years ago
Thanks Wendy & Helen!

Having had no luck selling our home over a 4 month period with previous agents we were advised to work with Wendy & Helen. We were so impressed with their expertise and assistance and wish we'd contacted Wendy & Helen first, especially as the resulting outcome was a multi-offer following the first open home weekend resulting in a long-awaited sale.

over 4 years ago
Highly experience Agent, thoroughly recommend

We couldn't be more pleased with our decision to have Wendy & Helen as our agents to sell our Ellerslie property. They made the whole process so easy for us with her knowledge of the market, flexibility and great communication skills. Wendy & Helen together guided and supported us through each step of the process. They ran a very successful campaign with a lot of interest at open homes and culminated in a great result even in this tough market come auction day we had multiple bidders and we sold our home under the hammer.

over 4 years ago
Great agent

Her market knowledge is excellent

over 4 years ago
Professional and excellent communication skills

We engaged with Helen to market and sell our Epsom house in April. Helen is very professional and reliable through the whole sale process and helped us to achieve the expectation in this challenging market. Helen has a comprehensive knowledge of the market value and excellent communication skills. Well done Helen!

over 4 years ago
Great Agent Matters

Helen is an amazing agent. She was very professional and honest throughout the process. She has provided timely feedback throughout the process and helped us reach our targets. I have worked with many agents in the past but Helen is one of the best to my experience. We are grateful that we had Helen market our property. We highly recommend Helen to potential vendors and we wish her all the best!

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