Helen's profile

Helen's reviews

  5  
Helen has 85 reviewsacross 15 different locations, showing 12.
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Helen's qualities as told by our client reviews: hard-working, well-prepared, responsive, supportive, dedicated, local expert, clear communication.
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Seller review
A Seamless Home Selling Experience
about 1 month ago
A Seamless Home Selling Experience

Selling our home was a major milestone, and we’re incredibly grateful to Helen for guiding us through the process. Her professionalism, expertise, and excellent communication made the experience seamless and stress-free. Thank you, Helen, for your dedication and outstanding support—we highly recommend you to anyone looking to buy or sell a home.

Buyer review
 Excellent communicator who always provides helpful advice
about 1 month ago
Excellent communicator who always provides helpful advice

We had a great experience working with them. They were always responsive, professional, and kept us informed throughout the entire process. Their market knowledge and advice were extremely helpful, and they were always available to answer our questions. We highly recommend them to anyone looking to buy or sell a property.

Buyer review
Friendly and flexible service
about 1 month ago
Friendly and flexible service

I highly recommend Helan to anyone looking to buy a property. Helan provided a very friendly and flexible service throughout the entire process, which made everything smooth and stress-free. Communication was always timely, clear, and professional, and we were kept updated at every stage. What impressed us the most was how well Helan understood our requirements and guided us in finding the right property that perfectly matched our needs.It was a pleasure working with such a dedicated and trustworthy property agent.

Seller review
Excellent understanding and knowledge of the local housing market
2 months ago
Excellent understanding and knowledge of the local housing market

We highly recommend Helen for anyone looking to navigate the Churton Park housing market. Her local knowledge has proved to be invaluable, this included practical tips on how to improve our home's presentation to increase the sale value. Throughout the entire process, Helen was exceptionally professional and always available to answer our questions. Her dedication and expertise turned what could have been a stressful experience into a smooth, informed journey. If you want an agent who truly understands the market and goes the extra mile, Helen is the person to call to get your house sold.

Buyer review
Great real estate agent all round.
2 months ago
Great real estate agent all round.

Responsive, friendly and helpful, wealth of insights and new our requirements. Helen showed us around to numerous properties that we would be interested in, and then we finally found the one.

Seller review
Great Agent
4 months ago
Great Agent

Helen is great. She is a great communicator. Personable. She has a good grip and understanding of the customer base and market. Great advocate and negotiator for the seller.

Buyer review
Excellent communication and support throughout our home purchase
4 months ago
Excellent communication and support throughout our home purchase

We purchased our first property in NZ through Helen Feng and had a great experience. She was professional, friendly, and easy to deal with throughout the process. Helen kept us well informed, responded promptly, and made the whole journey much smoother and less stressful. We really appreciated her support and would happily recommend her to others.

Seller review
Knowledgeable, Proactive, and Truly Reliable
4 months ago
Knowledgeable, Proactive, and Truly Reliable

Helen Feng is an outstanding agent who helped us sell our property while we were living overseas. She took care of everything—from open homes to expert advice on preparation—with total professionalism. She is proactive, very easy to work with, and made sure we got the result we wanted. We felt our property was in the best possible hands. Highly recommended!

Seller review
An excellent agent
5 months ago
An excellent agent

I had a fantastic experience working with Helen Feng from Harcourt. She is an incredibly hard-working and dedicated professional who went above and beyond to help me sell my property. Throughout the entire process, she was proactive, reliable, and always available to answer my questions. Her knowledge of the market and her commitment made everything smooth and stress-free. I am truly grateful for her support and would highly recommended her to anyone looking to buy or sell a property.

Buyer review
Super Helpful
5 months ago
Super Helpful

Helen was friendly and helpful every step of the way. We purchased a new build. Prior to settlement, Helen freely offered advise for settling into a brand new home, and helping us perform a detailed pre-settlement inspection. After we moved in we had a number of questions for the builder, and a couple of minor things needing to be fixed. Helen was super helpful and efficient in facilitating discussions with the builder. We knew we were in safe hands and well supported. We highly recommend Helen and would happily buy a home through her again.

Seller review
High professionalism, communication
6 months ago
High professionalism, communication

Helen worked with the Tenants in taking the property to the market and sold the property in a short period. We moved overseas, Helen took full responsibility for the process from marketing to handing over the keys to the new owners , she also helped us in negotiating a price with new owners for the furniture we left with the property. Highly recommend Helen for her professionalism, communication and honesty.

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