Heidi Macaulay

I have found Heidi and Lucy very professional with the whole process of sale. Their communication was excellent, photographer was great and captured essence of my home. They kept me well informed of open homes and what was happening. They had also sold 2 neighbouring properties recently, which was a big plus for me, knowing the area. I would highly recommend them to future sellers. Thank you!!!

Great open honest fast communication, they helped us through every step even purchasing our new home they answered all my questions even if they were silly ! When they came around they were like a part of the family . Just brilliant, fast and easy and brilliant communication. Cannot recommend them enough ! Thanks so much team heidi and lucy !

Working with Lucy and Heidi was an absolute pleasure. They make a fantastic team—exceptionally communicative, easy to get along with, and always quick to respond. They were consistently punctual, kept their messaging clear and direct throughout the process, and made the entire experience seamless. I’d highly recommend them to anyone looking for a reliable, professional team

Heidi and Lucy were absolutely incredible in helping us purchase our home. From our very first interaction, we felt completely at ease with them. They were honest, upfront and transparent throughout the entire process. There was never any beating around the bush or pressure to make a decision. Instead, we always felt informed, supported and, most importantly, like they were genuinely in our corner. What made Heidi and Lucy so special was how much they genuinely cared. We never felt like just another transaction. They were truly rooting for us and always had our best interests at heart. They celebrated the wins with us, reassured us through the stressful moments and were genuinely invested in helping us achieve our goal. It felt like they were just as excited as we were when everything started coming together. Their communication was exceptional. They kept us informed every step of the way, were always happy to answer our questions and made us feel like we could pick up the phone and call whenever we needed to. Nothing was ever too much trouble. They have such a rare balance of being friendly, casual and incredibly easy to talk to, while also being extremely professional, knowledgeable and genuine. Their positive energy made what could have been a stressful experience feel exciting and enjoyable. Looking back, we genuinely couldn’t have asked for better people to guide us through such a huge milestone. They didn’t just help us buy a house — they helped us find our home, and we will always be grateful for that. If you’re looking for agents who are honest, genuine, supportive and truly care about their clients, we couldn’t recommend Heidi and Lucy highly enough. They are an absolute credit to the industry!

Lucy and Heidi were great to work with on our recent house sale. They were pragmatic, helpful and fun! They helped make a stressful process easy and I recommend them to anyone thinking of selling their home.

Throughout the whole process of buying our first house Heidi helped us along every step of the way. She was professional, kind and patient, answering any questions we had. It led to a much smoother and enjoyable process in comparison to other times.