Heather was a clear communicator. She provided relevant information and answered our questions well. She was a conduit between us and the vendor to ensure specific requests were considered and appropriately resolved. Heather is an agent who will go the extra mile. I would have no hesitation recommending Heather as an agent.
Very capable, open to contact, quick to respond and friendly very knowledgeable on all aspects of the purchase, very professional always willing to go the extra mile. Great contact with the vendors and great skills negotiating.
Heather is the consummate RE professional without any of the trappings of the highpressure style often seen as the mark of successful promotion. Heather takes time and care in checking that you are aware of the package and product on offer, its special features and its options. We did enjoy being able to gain insights from Heather re the retirement range of units and the distinction of the one we had under consideration. it was clear that whilst the unit had been on market for some months we came in at a time when interest was rising. Heather's well practiced signals and nudges re how we might achieve becoming the successful purchaser were appreciated. The one isssue we had which Heather sought to deal with, was that the vendor had not supplied operational details across the functional items we took for granted e.g. sink wastemaster. We have since discovered it pays to check venetian blinds, washing tub taps, below sink waste connections. Heather did advise that we engage a builder to do a warrant of fitness inspection and we relied on our own observations. Our mistake was compounded by a rain event, before we shifted in, which had not been equaled in recorded volume previously. Water flooded from front garden via the Unit front window with minimal damage to carpet. It would not have occurred if we had noted that the vendor had completely covered over the drainage of front garden with toploads of soil and mulch. Our builder has said it might not have been noticed by even an experiened assessor. Our conclusion is that Heather was right nonetheless to have arranged pre-settlement inspection which ensured wastemaster issue was rectified. Overall we feel we have been fortunate to have achieved a highly favourable purchase at a fair market price at the right time. For this we are grateful for Heather's support, advice and managing of due process.
Heather kept us up to date through the whole process. She went above and beyond through a few tricky things. Glad she was recommended to us & happy to recommend to anyone
Very accessible to contact at any time and a professional experience.
Heather helped me purchase my retirement home in New Zealand. Coming from Australia, it was somewhat nerve wracking making a purchase in an different market. Heather was patient, thoughtful, very knowledgeable and above all, honest. She went above and beyond to do everything she could to ease the process for me. I would highly recommend her.
Selling your home can be stressful, but with Heather and her calming experience, she made the whole process stress-free. Heather worked tirelessly with open homes, and we always knew where we were at with the sale process with great communication, especially through the negotiation process. Highly recommend.
Heather's communication throughout the process was excellent — she was consistently responsive and kept me well informed at every stage. She went above and beyond given that I was living out of town, taking care of things that would otherwise have been difficult to manage remotely. Overall, Heather made what can often be a stressful process feel smooth and manageable. I'd happily recommend Heather to anyone looking to sell. Thanks, Amanda
We chose Heather to sell our property as she is highly experienced and we felt supported from the moment she came to do our appraisal. Heather is the most genuine agent we have met and really takes time to get to know you and builds a relationship with you along the way. She had great market knowledge, always answered all of our questions no matter the time of day and supported us to finally sell our first home. We would reccomend Heather to anyone selling their home, she was genuine, professional and most of all caring and supported us every step of the way!
Heather is absolutely fantastic to deal with. She supports you the whole way and her communication is outstanding. She goes above and beyond. She has great knowledge on all the documentation.
Very fair, professional and facilitated a quick purchase.
Heather has great market knowledge & is a very professional Real Estate agent. She has a calm, caring manner & is very approachable. Her expertise & clear, prompt communications made the whole process relatively stress free. Thanks Heather, you were awesome!
