
We had a really positive experience working with Grace on the purchase of our home at 9/196 Royal Road. From the outset, Grace was professional, responsive, and easy to communicate with. She kept us well informed throughout the process and was always available to answer questions, which made what can be a stressful process feel much more manageable. Her communication style struck a good balance — supportive and helpful, without being overly pushy. During negotiations, Grace worked hard to bridge the gap between both sides and helped move things forward in a constructive way. We appreciated her transparency and the way she kept us aware of the vendor’s position, while still allowing us the space and time we needed to make an informed decision. One thing we particularly valued was her honesty around timing and the risk of waiting — this helped us weigh our options carefully and ultimately feel confident in our final decision. Overall, Grace was approachable, professional, and clearly experienced in handling negotiations. We would happily recommend her to others looking to buy or sell property.

