From the moment we met, we found her to be friendly, warm and genuine. As our agent, she was knowledgeable and patient with us through the whole process - a true professional. We are so grateful to her for all the time and effort she made on our behalf.
I met Gisela Ngubo-Mchena when my family engaged Harcourts to sell my mothers' house. The appraisal of the property and subsequent presentation of the sale and marketing plan was very thorough and in depth and left me feeling confident we had made a good choice. The sale process was complicated somewhat by another party with a share in the property who needed to be considered and consulted at all steps along the way and the property sharing some common areas and being overseen by a body corporate administration. Gisela handled all of this with confidence and ease and we were very impressed by the thorough communication and feedback she gave us, and her understanding of property law and market knowledge, and the various ins and outs of residential real estate. In short, I am very happy to recommend Gisela and the Harcourts team for any future property transactions. Thank you Gisela and team for your excellent work.
Gisela’s customer service is excellent and she make the purchase very easy.
I strongly advise against working with Gisela from Harcourts based on my recent, frustrating experience selling my home. She initially quoted an unrealistic price to secure the listing, and the house ended up selling for significantly less after two long months on the market. Throughout the process, Gisela's inexperience was evident. She pushed for unnecessary expenses, seemed to favor the buyer's side, and struggled to determine the best approach to selling the property. We even missed important deadlines, like conditions of the agreement expiring, because she wasn't on top of things. I had to step in multiple times and advise her, even on something as crucial as changing the sale method, which ultimately led to the sale. To make matters worse, she wasn't fully transparent about the agent commission, and we ended up having to pay hidden costs. Save yourself the headache and potential financial loss - choose a different, more experienced agent who is upfront and transparent about all costs involved.
Thank you so much Gisela for your help with buying our home . Your knowledge and expertise made the process smooth and easy to understand for us. For any questions or concerns she did her best to respond even after the office hours, Gisela is amazing and the best sales agent I’ve ever dealt with..
We had a fantastic experience with Gisela. From start to finish, She was professional, knowledgeable, and attentive to our needs. She made the process of buying our new home smooth and stress-free. Her expertise in the local market and dedication to finding us the nice property truly made all the difference. Highly recommend!
Gisela is a very hardworking, dedicated professional and sometimes works beyond her capacity to get things done. We highly recommend Gisela as an excellent real estate agent and all the best to your future endeavors
Gisela provided an outstanding real estate experience. Her market knowledge is top-notch, ensuring that I made informed decisions throughout the process. Gisela's communication was clear and timely, making every step smooth and stress-free. Her professionalism and dedication were evident, and she consistently went above and beyond to meet my needs. I highly recommend Gisela for anyone looking for a reliable and knowledgeable agent.
We found Gisela to be very professional and her communication with us was exceptional. Gisela kept us up-to-date every step of the way and her weekly email updates were also very good and easy to understand. Her knowledge of the market was spot on, she knows her stuff. Gisela is a very friendly and optimistic character which plays out well in her role as a real estate agent and a asset to Harcourts indeed! We wish her well in all her endeavors; keep up the good work Gisela, you'll go a long way..
It was very wonderful to work with you u have explained me everything about marketing how it is work .
Gisela was brilliant from the very first time we met her and definitely made a positive contribution to the process for us as first time buyers. Our interactions with her have always been warm and genuine and we felt like we could trust her and rely on her advice. We feel that she has gone the extra mile for us and her experience in real estate was very clear. She has always been prompt and forthcoming in comms but not overpowering - striking the right balance of what you need in an estate agent. I would highly recommend Gisela and we hope to use her expertise again in the future if needed.
