Gina's profile

Gina's reviews

  4.9  
Gina has 21 reviewsacross 15 different locations, showing 12.
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Seller review
Communication and Professionalism Require Improvement
5 months ago
Communication and Professionalism Require Improvement

Overall, I was not fully satisfied with Gina’s attitude and level of professional support throughout the sales process. Compared with other agents we have worked with, her guidance and coordination with related parties did not meet our expectations. Other agents from the same company have consistently provided clear, professional and patient service, whereas the overall communication experience in this transaction was less positive than anticipated. While Gina fulfilled the basic responsibilities required for the sale, I hope she will demonstrate greater sincerity, patience and professionalism in her future work.

Seller review
Professional, Approachable, and Always There to Help
5 months ago
Professional, Approachable, and Always There to Help

I am really grateful to Gina for making the sale of my house such a positive experience. From the very beginning, she was professional, approachable, and so easy to deal with. Beyond being a genuinely lovely person, she went out of her way to share helpful advice and guide me with her knowledge. Gina made the whole process of selling my house far less stressful than I expected. I always felt supported and knew I was in good hands.

Seller review
The best agent
6 months ago
The best agent

I am thrilled to provide this testimonial for Gina Gao Working with her was an exceptional experience from start to finish, and I cannot recommend her services highly enough. Gina is the epitome of a true professional. Their deep market knowledge, strategic approach, and keen eye for detail were instrumental in helping us sell our project. She consistently delivered great results, ultimately securing a deal that exceeded our expectations. She was always proactive, keeping us informed at every single step of the process. We never had to wonder what was happening. There were several times when I needed to reach out with questions late in the evening, and they were always responsive, patient, and helpful. Knowing we had an agent who was genuinely there for us, anytime we needed, provided immense peace of mind. If you are looking for a real estate agent who will treat your goals as their own, communicate flawlessly, and get you outstanding results, your search ends with Gina

Seller review
The best agent
6 months ago
The best agent

I am thrilled to provide this testimonial for Gina Gao Working with her was an exceptional experience from start to finish, and I cannot recommend her services highly enough. Gina is the epitome of a true professional. Their deep market knowledge, strategic approach, and keen eye for detail were instrumental in helping us sell our project. She consistently delivered great results, ultimately securing a deal that exceeded our expectations. She was always proactive, keeping us informed at every single step of the process. We never had to wonder what was happening. There were several times when I needed to reach out with questions late in the evening, and they were always responsive, patient, and helpful. Knowing we had an agent who was genuinely there for us, anytime we needed, provided immense peace of mind. If you are looking for a real estate agent who will treat your goals as their own, communicate flawlessly, and get you outstanding results, your search ends with Gina

Seller review
Professional, thoughtful and truly dedicated
6 months ago
Professional, thoughtful and truly dedicated

I had an excellent experience working with Gina on the sale of my home. From the very beginning, she impressed me with her professionalism, attention to detail, and genuine sense of responsibility. What stood out to me most was how involved she was in every step of the process — not just the sales part. Before the house even went on the market, Gina helped me prepare everything. She gave really practical advice on presentation and even on how to arrange furniture and decor for the photos and open homes. Her sense of style and understanding of what buyers respond to made a huge difference. The photos and the overall presentation turned out amazing, and I honestly think that helped attract the right buyers quickly. Throughout the campaign, Gina stayed proactive and honest. She always kept me updated after each open home, sharing buyer feedback and realistic insights about the market — never overpromising, but always finding ways to achieve the best possible outcome. I really appreciated how she balanced professionalism with warmth and patience. The Auckland market isn’t exactly easy right now, but she still managed to get a result that met (and slightly exceeded) my expectations. That says a lot about her negotiation skills and commitment to her clients. I’m genuinely grateful for Gina’s hard work and would happily recommend her to anyone looking for an agent who truly cares, pays attention to every detail, and goes the extra mile to get the best result.

Buyer review
Gina’ review
6 months ago
Gina’ review

From our very first conversation, I knew we were in great hands. Gina is not only a true professional who knows the market inside and out, but they also became a trusted partner in our journey.

Seller review
Highly recommend agent
7 months ago
Highly recommend agent

I had an absolutely wonderful experience working with Gina Gao as my real estate agent. From the very beginning, Gina impressed me with her professionalism, deep market knowledge, and genuine care for her clients. She provided clear and practical advice on how to prepare my property for sale, and her suggestions made a real difference. What really stood out to me was how dedicated and hands-on Gina was throughout the whole process. She didn’t just offer professional opinions — she personally helped me clean and organize the house, and even connected me with a renovation team that offered both great quality and reasonable prices. Her attention to detail and willingness to go the extra mile made everything so much easier for me. Thanks to Gina’s guidance, the entire selling process was smooth, efficient, and surprisingly stress-free. She always kept me updated, responded quickly to every question, and handled every challenge with patience and confidence. I felt supported and well-informed every step of the way. I’m extremely happy with the outcome and deeply appreciate all of Gina’s hard work and dedication. She truly exceeded my expectations. I would highly recommend Gina Gao to anyone looking for a trustworthy, experienced, and genuinely caring real estate agent. She’s simply outstanding!

Seller review
Brilliant Agent
8 months ago
Brilliant Agent

AJH Witten-Hannah, solicitor of Witten-Hannah Howard, Takapuna. I cannot speak highly enough of Gina's professional competence and dedication to achieve the best possible result for her clients. I have been in legal practice for 55 years. When I say that Gina is in a league of her own, right up there, I do so from experience! My go to Real Estate Agent from now on!

Seller review
Very good
8 months ago
Very good

This is the second time Gina has helped me sell a house. Her team is dedicated, responsible, and professional, and they helped me sell my property in a very short time. I’m very grateful and look forward to working together again next time.

Seller review
I cannot fault Gina's market knowledge/communication/professionalism. Excellent!
11 months ago
I cannot fault Gina's market knowledge/communication/professionalism. Excellent!

I have been a lawyer for 55 years. Gina is one of the best Real Estate Agents I have worked with on behalf of my clients. I have valued her advice, her unfailing cooperation and her assistance in achieving the best possible result for my clients. Gina has become my "go to" Real Estate Agent. She is a credit to Barfoot and Thompson.

Seller review
Fast, Profession, Patient
11 months ago
Fast, Profession, Patient

We are incredibly grateful for Gina’s outstanding service throughout the entire selling process. Her deep understanding of the property market helped us set the right strategy and attract serious buyers quickly. Gina’s communication skills are exceptional—she kept us well-informed every step of the way and handled all interactions with clarity, efficiency, and sincerity. Her professionalism truly stood out; from property preparation and marketing to negotiation and closing, every detail was managed with care and expertise. We couldn’t have asked for a better experience and would highly recommend Gina to anyone looking for a knowledgeable and dedicated real estate agent.

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