My house was a unique property. It took close to a year to complete from when 1st national was first approached to guide me through the sale process. Gemma set a very realistic asking price from the outset that allowed me to budget and finish the house to high standard for its new owners. During that time I was able to call on Gemma for advise on the standard of finishings and what the new owners would expect and appreciate. That knowledge was invaluable. The actual marketing of the house was very straight forward and transparent. There were no hidden surprises. Gemma recommended that the house be dressed for sale. I believe that doing this made a massive difference. The asking price and sale price were almost identical. Dealing with an agent that set a realistic asking price who was helpful, knowledgeable , highly efficient and did precisely what was needed during a stressful time as a seller was invaluable. Gemma was recommended to me and I was not disappointed. I have rental properties that are rented through first National and are just as professionally looked after. At some point I will be retiring these and will have no hesitation having Gemma sell them or recommending Gemma to anyone wishing to sell their home.

Where to begin? From the very first enquiry to the acceptance of offer, and now to the day we get the keys - Gemma has been right by my side. Helping me with each and every silly question that I had, dreaming out of my means and finding me the right house to purchase. Having Gemma’s support and guidance has meant that the right house has now come along and I am buying my first home. Never in my wildest dreams did I think this would happen. Thank you Gemma for being the Gem that you are, giving us laughs along the way and being serious when you needed to be. Would recommend Gemma to anyone wanting to find that forever home.

Gemma was lovely to work with when purchasing our first home. She was quick to respond, made arranging inspections easy, and followed up on information for us when we had additional questions about the property.

Gemma understands what's necessary to sell a home. She took every opportunity to show our home to those who were interested and always gave feedback to us after each viewing. Gemma managed to get a suitable, fast sale in a tough market. We would highly recommend Gemma to anyone looking at selling their property

Dear Gemma Thank you for making our house hunting journey a special one. We had specific requirements for a family member and you embraced that. You saw things in houses we had not thought of and respected our thoughts as well as posed interesting scenarios for us to consider. You are amazing and you have earnt a special place in our hearts. The most special moment was when you rang and said you had found “our house” this was not a blanket sales pitch … you knew!!!! We are now in “our house” and happy as can be. Forever blessed to have had you on our team xxxx heartfelt thanks to a wonderful person and agent who considers “you” not just “the sale” ❤️ Love the Webbs

Gemma was extremely helpful as my wife and I were new to New Zealand, not just Hawera. Without any prompting Gemma took us to see as many properties as we wanted to see. Knowledgeable and very well informed, Gemma made our buying experience most pleasurable and I would recommend her services.

Gemma did a great job for us.She spent 6 to 8 months selling our house, and worked in weekends and holidays,taking time from her family commitments.Highly recommended.

Gemma was very easy to deal with. She helped us narrow down what we were looking for and was always willing to revisit places as we tried to make a decision. The process took a lot longer than expected, because of unexpected issues, and she never lost patience. There were a few occasions when she didn’t reply, but in general she was easy to communicate with. It would have been helpful to have a written checklist for when we did the final inspection because we feel there were a few important things that were missed. In general, we were very happy and would recommend Gemma to others.

Gemma was very easy to deal with, not ‘pushy’ like some agents can be. Made to feel comfortable throughout the whole process.

Gemma has a very professional approach and an in-depth understanding of the marketplace and the real estate laws. She kept us informed every step of the way from undertaking the Open Homes through to Sale procedure. At all times she adopted a friendly and helpful attitude and went out of her way to ensure that we were happy with everything. She produced an excellent result and we highly recommend her.

Navigating the sale and purchase of property can be complicated and testing but Gemma guided us through the process. In a world of mulit and backup offers, ensuring perfect timing and good advice were crucial so we were able achieved our goal. It's so important to have a good agent by your side. Thankyou Gemma you have been Awesome!!

Gemma tells you she can make it happen and she does just that. During what can be an emotional time Gemma is there with a incredibly friendly,professional and genuine attitude. We thank you and First National from the bottom of our hearts, you have helped start to carve a new future for us.