Vicki, Gary and the team are great at what they do. Their experience is evident and they know the Remuera market so well. They sold our house with enthusiasm, attention to detail, discretion and hard work. In a tricky market and with significant challenges, they were so kind and professional.
Vicki and Garry ran a very good auction campaign for us, during which we didn’t sell — partly due to some restrictions we as vendors had placed on the process. However, in the following period they patiently kept us in mind, even while we had tenants in the property, and ultimately introduced the buyer who purchased our home. The sale has now gone unconditional. We would highly recommend Garry and Vicki.
Team Wallace marketed and sold our house with great professionalism, superb communication and a very much needed sense of humour. When it came to negotiation to complete the sale they were diligent and tactful, extraordinarily patient, always honest and experts at taking into account all factors on both sides to broker a satisfactory outcome for all concerned. We were supported, heard and respected every step of the way. Selling our special house was never going to be straightforward in the current market but, with your help, we got it done. Sincere thanks. David and Karen
From the very start of our sales process, Gary, Vicki, Andrew and their whole team made us feel comfortable about the sales process. They were caring and honest and ensured every detail was covered. Nothing was ever a problem. Issues arise in every process but the Wallaces listened and provided expert advice and ensured they were dealt with in a smooth efficient manner that took away the stress in what can be a very stressful process. And their expert shepherding of potential buyers was outstanding - honest and trustworthy and delivered a great result, for both ourselves and the buyers, in what is still a tricky market. We could not recommend the Wallaces more highly.
The Wallaces were a pleasure to work with, very professional, very attentive and went the extra mile. Would definitely recommend.
Buying a house is an exciting albeit stressful experience. Andrew and Sam were excellent. Great communication, well organised, prompt and patient. They also have many off market listings which in our case worked out very well. I'd have no hesitation in recommending them whether you are a buyer or a seller.
Selling a property is always stressful, but our agents made the entire process feel seamless. Their communication was superb — timely phone calls, clear messaging, and a dedicated WhatsApp group that kept everyone fully informed. They even helped us navigate a last-minute drainage issue; they had someone on-site immediately, the problem was resolved quickly, and it ultimately helped secure the sale. They worked exceptionally well as a team — honest, realistic about the market, and fully committed to getting the deal over the line. They were also prepared to facilitate a Bitcoin purchase had that option progressed, showing how adaptable and forward-thinking they are. Professional, trustworthy, and genuinely lovely to work with. Leaders in their field. We are extremely pleased with the result and would not hesitate to recommend them.
We already knew that Gary and Vikki were the go to agents to sell our family home as many of our family and friends have vouched for them in the past.Gary and Vikki were very honest and realistic from the start, the lead up to getting the house ready was seamless and so was the presentation for the campaign. From then it got better each week as we were overseas & Gary kept us updated twice a week. As it was a set date sale and negotiations afterward was handled so professionally we couldn’t had a better person on our side. We would certainly use them in again . Thank you Garry , Vikki and the team.
Gary and Vicki Wallace have once again assisted us with a successful campaign to market and sell our home. They always set realistic expectations and are professional with their dealings with both vendors and buyers. Totally recommend the Wallace team!
We had had a very positive experience when purchasing the house through Gary and Vicky many years ago. While we spoke to a couple of agents at the time of the sale, Gary and Vicky immediately understood our situation and gave advice pragmatic advice that responded accordingly. With their help we got the house into great shape for showing. We were aware that the market at the high end was tight and sales would often take time so to immediately sell upon receipt of offers within the range that Gary and Vicky had indicated was a great result. We would highly recommend them.
Over the years, we have used the Wallace’s to sell 3 properties and each time, they have gone above and beyond to successfully sell our homes. We cannot recommend them highly enough! Their professionalism and attention to the smallest detail - plus their ability to negotiate through the many challenges that arise in the sales process, results in a great outcome for both vendor and purchaser.
I was completely overwhelmed by selling my house and moving countries. The Wallace‘s were unbelievable. I could not recommend them more highly to anyone. The communication was unbelievable, and they completely took the stress out of everything for me. I knew exactly where I was at every stage and strangely enough, they made the whole process kind of pleasurable!! I knew that I could call anyone of the team at any time and get whatever I needed from them. The feedback from every single person that went through the house was acknowledged and presented to me. In the end, my result was as fantastic as my whole marketing campaign. I am one very happy customer and would not go with anyone other than the Wallace’s at Bayleys!!
