Communication was excellent, and we consistently felt well looked after. Their approach was very personable and genuine, and it always felt like they had our best interests at heart. Their professionalism, responsiveness, and sound advice made what can often be a stressful process feel much easier and even enjoyable. We can’t recommend Team Douglas highly enough. Whether you’re buying or selling, they are a fantastic team — professional, knowledgeable, and most importantly, genuinely great people to work with.

So kind and caring to my Mum. They know their patch so well ! Thanks guys !

We would highly and unreservedly recommend Lucy and Gary as Albany Real Estate agents. We found them very friendly, caring, down-to-earth, straight-up honest, professional, effective, and efficient. They are extremely knowledgeable of our local area, where they have operated for over 20 years. From our experience as well as other reviews, it appears that “going above and beyond” is the norm for them. Most importantly, we trust them 100% to do the right thing - and to do it right! Thank you, Lucy and Gary, it’s been an absolute pleasure!

Highly recommend Gary and Lucy as Real Estate agents they made the whole buying experience enjoyable and exciting a very honest team and pleasure to have had . Thanks again.

We have nothing but praise and gratitude for the service we received from Gary & Lucy. They went over and above the call of duty to ensure that we achieved a positive outcome in such a short time. Thank you for all you have done for our family. God bless.

Gary was friendly, knowledgeable, approachable and enthusiastic above and beyond to secure this purchase for us.

They know their market well and kept me informed along the way so that we got the most out of our sale. Professional approach and very nice people to deal with altogether.

Gary is a man of his word. He is open, trustworthy and humble. He is able to provide honest market feedback in a caring manner that lessens the impact on a client's possible expectations. Gary's is a great communicator. Firstly, because the client is continuously kept in the loop at each stage of the process. Secondly, as he is very experienced, he makes the process seem easy. Thirdly, he delivers, an outcome agreeable to both buyer and seller. And as a bonus, Gary has a great sense of humor.

Loved getting to know Gary and Lucy through purchasing our new home. They were amazing to deal with and have been very helpful with getting an issue sorted with the old owners over settlement. Thanks so much Gary and Lucy :-)

If you are in the North shore and need a good agent look no further. Lucy and Gary go the extra mile including Gary taking rubbish away for us. They gave us lots of good advice and help with selling our house.