After struggling to sell our home on Trade Me, Frankie reached out to us at just the right time. From our very first conversation, she was friendly, approachable, and genuinely interested in helping us achieve the best possible outcome. She quickly arranged a meeting, listened to our situation, and immediately put us on the right track with a clear and professional plan. Throughout the entire process, Frankie proved she knew exactly what she was doing. Her communication was excellent, she was always professional, enthusiastic, and committed, and nothing was ever too much trouble. Her dedication, market knowledge, and positive attitude gave us complete confidence from start to finish. Thanks to Frankie's hard work and determination, we achieved a sale price well above what we ever thought possible. We are absolutely thrilled with the result and can't thank her enough for everything she did. We would highly recommend Frankie to anyone looking for a friendly, hardworking, and professional real estate agent who genuinely goes above and beyond to deliver outstanding results.

We had a really great experience buying our home with Frankie. She was friendly, easy to deal with, and always kept us in the loop throughout the process. Her communication was fantastic, and she was always just a phone call or message away whenever we had a question. Our purchase took a few turns along the way and we needed to extend some deadlines, but Frankie was always on top of everything and kept in regular contact with us. Having someone so organised and proactive made a huge difference and took a lot of the stress out of the process. We always felt well supported and never pressured, and we really appreciated the time and effort she put in to help us secure our new home. We'd happily recommend Frankie to anyone looking to buy a property.

After a very disappointing experience selling our existing property with another agent, we were left feeling disheartened and unsure about who we could trust. The process had been stressful, frustrating, and honestly left us questioning whether there were any agents out there who genuinely put their clients first. Then we met Frankie from Team Diego Harcourts, and everything changed. From our very first conversation, Frankie was warm, genuine, and incredibly supportive. She took the time to really listen to our needs, understand our concerns, and guide us through the buying process with patience, honesty, and care. At every step, we felt heard, valued, and reassured. What sets Frankie apart is that she genuinely cares. We never felt like just another transaction. She celebrated the exciting moments with us, helped us navigate the challenging ones, and always made us feel like she was as invested in finding the right home as we were. Her communication was outstanding, her knowledge invaluable, and her dedication unwavering. Most importantly, she restored our faith in the real estate industry. Thanks to her guidance and support, we found a home we absolutely love and enjoyed the journey far more than we ever expected possible after our previous experience. We are incredibly grateful for everything Frankie did for us and cannot recommend her highly enough. If you’re looking for someone who is not only exceptional at what they do but also genuinely kind, trustworthy, and passionate about helping people, Frankie is that person. Thank you, Frankie, for helping us start this exciting new chapter and for reminding us that there are truly amazing real estate professionals out there.

Frankie was proactive in getting answers for questions raised by prospective purchasers. She also sorted out issues associated with the house staging promptly without impacting open home viewing sessions. Frankie always did what she said she she would do in a timely and professional manner.

Great communication and market knowledge answered all my questions and kept me informed easy to deal with

Frankie is the epitome of the Perfect person you want to be selling your property. The communication and advice given was second to none. She walked in with a new prospective and enthusiasm to burn. Our property had been on the market for 273 days with a different agency and to say we were over it was an understatement. Frankie had the property for 28 days and guess what SOLD!! If you are looking for professionalism, insight and just an all round great person to be on your team then Frankie is the person you are looking for.