Fiona's profile

Fiona's reviews

  5  
Fiona has 12 reviewsacross 7 different locations, showing 12.
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Fiona's qualities as told by our client reviews: friendly, local expert, clear communication.
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Seller review
Trusted and caring professional, with strong community connections
3 days ago
Trusted and caring professional, with strong community connections

We've known Fiona personally for some time, which is part of why we chose her, and that's really a reflection of who she is: someone deeply connected to and trusted within our local community. Those same relationships proved invaluable throughout our sale, and we were genuinely impressed by her professionalism and market knowledge from start to finish. Selling our home was an extremely difficult and emotional decision, and Fiona understood that from day one. Her patience and empathy made a hard process so much easier. As we were living overseas throughout the sale, communication was critical, and Fiona handled it brilliantly. We always felt informed and confident about what was happening, despite the distance (and time difference)!. Her guidance on everything from garden and house maintenance to marketing and staging was balanced and practical. She helped us make good decisions without ever pushing, and her local knowledge and trusted network of contacts made every step seamless. Not only did we achieve the sale result we were hoping for, but the entire process went beyond expectations. We would absolutely recommend Fiona to anyone looking to sell, especially if you're managing things from afar or facing a sale that means a lot to you.

Seller review
Friendly & Knowledgeable
about 1 month ago
Friendly & Knowledgeable

It has been a pleasure having Glen & Mel as our agents. We are appreciative of the time and effort they have put into selling our home. Would recommend.

Seller review
Friendly and incredibly knowledgable
about 2 months ago
Friendly and incredibly knowledgable

From the start it was a pleasure working with Mel and Glen. From when we first sat down with them, they saw what set our home apart and knew exactly how to highlight it and make it stand out. They were always quick to reach out and gave great advice when we needed to make any changes or review our options and approach in a tough market. They made the whole process really easy on our part and we knew that they wanted the best for us. We were so happy we chose them to sell our home.

Seller review
The best real estate experience we could have hoped for.
3 months ago
The best real estate experience we could have hoped for.

We couldn't have asked for a better experience selling our home. From our very first meeting, Team Tomes were professional, honest, friendly, and completely reliable. They never made us feel pressured and always gave honest, straightforward advice, which gave us confidence in every decision we made. Throughout the process, we genuinely felt they cared about achieving the best possible outcome for our family, not just making a sale. Their communication was excellent throughout—we always knew what was happening and felt informed every step of the way. Their knowledge of the local market was exceptional, and their advice on pricing and strategy proved to be spot on. They gave us realistic expectations from the beginning, and the outcome reflected their experience and expertise. Thanks to their guidance we sold our home in just three weeks and achieved the price we were hoping for. We can't fault the service Team Tomes provided and would highly recommend them to anyone looking to buy or sell a home. Thank you for making what could have been a stressful experience so smooth and successful.

Seller review
Trusted Professionals who combine honesty, strategy and genuinely care.
3 months ago
Trusted Professionals who combine honesty, strategy and genuinely care.

Professional, approachable and down-to-earth. Glen, Mel and the entirely Team Tomes Team are exceptional. Selling my home in the current market (buyers market - May/June ‘26) was never going to be straightforward, but from our first meeting i knew I had chosen the right team. Glenn, Mel and Amy were consistently professional, calm and realistic throughout the entire process. They never over-promised or tried to tell me what I wanted to hear. Instead, they provided honest market advice, explained the reasoning behind every recommendation and always focused on finding practical solutions rather than dwelling on problems. Communication was excellent. Calls, emails and messages were responded to promptly, and I always felt informed about what was happening. Their teamwork was equally impressive—everyone knew exactly where things were at, so nothing ever slipped through the cracks. What stood out most was their ability to combine strong market knowledge with thoughtful strategic thinking. As the market evolved, they continually adapted the approach, bringing fresh ideas and helping me make informed decisions without ever applying pressure. They understood my circumstances, respected my goals and worked incredibly hard to achieve the best possible outcome in a very challenging market. Throughout the process I found them to be trustworthy, organised, approachable and highly professional. Selling a home can be stressful, but having complete confidence in the people representing you makes an enormous difference. I would have absolutely no hesitation in recommending the entire team to anyone looking to buy or sell property.

Buyer review
The most welcoming real estate agent we’ve ever met
4 months ago
The most welcoming real estate agent we’ve ever met

Fiona was the friendliest real estate agent we have ever met. We had gone to so many open homes looking for our new home and when we met Fiona in Te Atatu she was great. Made us feel welcome and answered all the questions we had openly and really worked with us when it came down to the finer details of the house. She has a great energy to her and would definitely recommend her to anyone wanting to sell their home. Thanks Fiona and the team at Ray White

Seller review
Knowledgeable and genuinely committed to helping us sell our house
5 months ago
Knowledgeable and genuinely committed to helping us sell our house

Team Tomes were knowledgeable and genuinely committed to helping us through every step of the sale process. Their communication was clear, response time was quick and they were focused on getting the best results for us.

Seller review
Supportive, approachae and excellent communication
6 months ago
Supportive, approachae and excellent communication

Fiona provided great support as we went through the process of selling our first home and continues to support us in the journey of finding our next home. She made us a priority and we felt confident that she would provide us a great result. There was open and approachable communication throughout the whole process and great feedback/understanding of the market and potential buyers

Seller review
Just Amazing
8 months ago
Just Amazing

Fiona made everyone feel so comfortable. She is incredibly professional and nothing was too hard to ask. Always early, ready to help and got two offers on the table to compete. Couldn’t have been happier.

Seller review
I can't speak highly enough of Fiona
10 months ago
I can't speak highly enough of Fiona

I contacted Fiona when we had finally made the decision to sell our much beloved family home and upgrade to a bigger house as our kids grew! From the very beginning Fiona made it very clear she would put her heart and soul into selling our house and she absolutely delivered. She fielded many questions from me, reviewed many listings! And was unphased when we (I) kept changing my mind about when we would officially sign with Ray White, understanding the emotional roller coaster that selling and moving on would be for us. The number one reason we went with Fiona was trust. Fiona is a reliable, ethical and trustworthy agent who guides you through the process but never pushes, gently making you aware of pitfalls and always offering advice with patience and kindness. She secured an excellent result for us in a sluggish market ultimately due to her marketing knowledge and connecting our home to the right audience. We are extremely happy with her ethical and up front approach and would recommend her to other sellers! Not to mention she negotiated the deal for our next home, and made the buying part of our journey so effortless. Ngā mihi nui ki a koe e hoa. Thanks for such a seamless trouble free experience!

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