Emma's profile

Emma's reviews

  5  
Emma has 49 reviewsacross 12 different locations, showing 12.
Seller review
5 Star Service from first contact to auction day
over 2 years ago
5 Star Service from first contact to auction day

Emma made what could easily have been a stressful experience smooth and enjoyable. Her professionalism and skill in handling over 80 open home groups and bringing the right buyers to auction day were impressive. Couldn't be happier.

Seller review
Lovely to work with, great result!
about 3 years ago
Lovely to work with, great result!

Emma sold a section for me. She was optimistic yet realistic, and worked very hard to get a strong result. She was clearly committed to getting the best outcome for me, which I really appreciated. Her communication was excellent. She provided regular updates and was always available on the phone. Emma is warm, positive and professional. I highly recommend her to others.

Seller review
Outstanding
about 3 years ago
Outstanding

Emma and her team were well organised, communicative, professional and helped ensure we got a great result. Thank Emma and team.

Seller review
Competent, professional, and extremely easy to deal with.
about 3 years ago
Competent, professional, and extremely easy to deal with.

Emma had an excellent understanding of the Lyttelton market and presented and promoted the house perfectly. That advice and decision making lead to a deadline being brought forward and a successful early sale. Her contacts within the industry endured easy and effective lines of communication with all the right people to help facilitate a seamless preparation for sale period. Emma was efficient and professional with the administrative side of the sale without being pushy. I thoroughly recommend Emma for house sales, and she would be equally effective as a buyers agent for purchases.

Seller review
A hassle less sale
about 3 years ago
A hassle less sale

Emma is a lovely person, well presented and professional. She is easy to work with communicates well. I would hesitate to recommend Emma to anyone.

Seller review
Brilliant service
about 3 years ago
Brilliant service

Emma has been friendly, professional and helpful throughout. She made the whole process as stress free as possible, given that we are in the UK but selling our house in New Zealand .She kept us informed all the way and I would be happy to use her services again.

Seller review
Above and Beyond
about 3 years ago
Above and Beyond

It has been a delight to work with Emma on this challenging project - due to council delays and some building sign off she has stuck to it through the long haul. Nothing has been a problem, she has given us sound advice and guidance and has always been so positive. Selling houses is something I have very little experience in so Emma has had to guide me through even the basics and she has done that with good grace and has always been helpful and supportive. She achieved our goals and I would highly recommend her to

Seller review
What an amazing selling experience that we have had working with Emma and MIke.
about 3 years ago
What an amazing selling experience that we have had working with Emma and MIke.

Emma and Mike Shine are such a great team with complimentary skills, huge experience in the Lyttelton market as well as living there. I was feeling quite anxious about being able to get through the process of selling my home of 40 years. But they made me feel very at ease, allowing me to take my time in making decisions. Your efforts have been much appreciated.

Seller review
Team Shine. AAAA+++++
almost 4 years ago
Team Shine. AAAA+++++

Being in my 80s, and never having sold a property before, I had heard how stressful it would be. Having non signed off alterations done over 15 years ago Emma and her father Mike sorted out all the issues to get Council Compliance. Emma kept me up to date with enquiries and viewers opinions. Altogether this whole exercise was totally stress free for me. Team Shine, you’re shine by name and shine by nature.

Seller review
Patient, calm and knowledgable - you’re in safe hands with Emma!
almost 4 years ago
Patient, calm and knowledgable - you’re in safe hands with Emma!

Emma brings a calm, transparent and patient feel to the process of selling your house. Along the way she explained each process step by step, took the time to meet in person time and time again, and never pushed for a decision until I was ready to make it. She responded with calmness whenever I had a worry or needed a bit of reassurance. She is a breath of fresh air and made my journey so much easier. Her strategy for selling my home felt sound and effective from the moment she presented her package - any query I had, she answered promptly and with such deep knowledge of the sector. She put in every effort to journey every potential buyer, respond to their queries, took the time to build a relationship with them and I truly believe it is her relationship-building skills that sold my home. In being highly professional, communicative, kind and most of all so very patient - any one would be in safe hands working with Emma. For a retired person like myself, selling your home is a daunting journey. Thank you, Emma, for turning what is usually a very stressful process, into a smooth and reassuring one!

Seller review
Superb Professional, Couldn't Have Been Better
over 4 years ago
Superb Professional, Couldn't Have Been Better

Our Experience with Emma was extremely positive. She communicated consistently and promptly and was once again the consummate professional. Emma kept us informed of all developments, was very aware of market dynamics and had her finger on the pulse of all facets of the sales process. With her warm personality Emma enabled a stress free sales experience for us.

Seller review
Great agent
over 4 years ago
Great agent

Emma is very knowledgeable and obliging. My house was on the market when sales started to dip downwards. The price indication Emma gave me was reasonable and Emma was able to get me a reasonable offer. When the buyers started to be difficult Emma was able to smooth out the bumps. Emma was recommended to me by a friend and I would recommend her to anyone.

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