Emma's profile

Emma's reviews

  5  
Emma has 55 reviewsacross 17 different locations, showing 12.
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Emma's qualities as told by our client reviews: supportive, well-prepared, proactive, local expert, clear communication.
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Seller review
Professionalism with heart …
4 months ago
Professionalism with heart …

Emma was outstanding throughout the entire sales process. Her professionalism was second to none, and her communication was excellent from start to finish. She kept me fully informed at every stage, ensuring I always understood what was happening with the sale and any negotiations along the way. Selling my home was an emotional and difficult situation, and Emma showed genuine compassion, kindness, and understanding throughout. Nothing was ever too much trouble for her. She consistently went above and beyond, even taking the time to close the curtains and put wood on the fire after an evening viewing so the house was warm, welcoming, and cosy for me to come home to. As this was the first time I had sold a property on my own, Emma’s support was invaluable. She guided me through every step of the process, always remaining positive, reassuring, and encouraging. Her warm, caring, and friendly personality made what could have been a very stressful experience feel much more manageable. I am incredibly grateful for Emma’s dedication and commitment and would highly recommend her to anyone looking to buy or sell a home. She truly goes the extra mile for her clients.

Seller review
A great Experience
4 months ago
A great Experience

Review for Emma Gilliard. I am a vendor who lives outside Christchurch. From the very beginning Emma could not have been more supportive and helpful. She worked really hard to stay up to date with local market trends and sales and kept me fully informed. Emma had an extensive network that she used to support the sale of my property. Her connections with builders, photographers and staging added real value to my property. Also, her access to the Harcourts network meant that my property was shared widely with potential buyers. Throughout the sales process nothing was a bother, she held extra open homes and was always quickly responsive to any questions from myself or potential buyers. This is the first property I had sold through auction, Emma kept me fully informed and guided me throughout the process. I was really comfortable with how the auction would work and confident on the day that I had all the information I needed. Having a knowledgeable, transparent, and helpful advocate like Emma made all the difference. I cannot recommend them highly enough to anyone looking for a seamless real estate experience!

Seller review
Excellent Communication, Prompt responses to queries
5 months ago
Excellent Communication, Prompt responses to queries

We had a great experience selling our home with Emma. From the very first email query I sent her, she communicated promptly and clearly. She kept us updated throughout the whole process, which made everything feel so much less stressful. What really stood out was how quickly she made our house a priority and got it on the market. Her professionalism, dedication and friendly approach made us feel confident we were in good hands. We truly appreciated all of her hard work and would happily recommend her to anyone looking to buy or sell a home.

Seller review
So much gratitude
5 months ago
So much gratitude

I can not thank Emma enough for finally getting my house sold. After 5 months with another agent. The sold sticker is finally up. Emma is nothing more than amazing to find a buyer. Amazing communication, keeping me in the loop. This sale really showed me the power of Harcourts and what they can do.

Seller review
Amazing in every way!!
6 months ago
Amazing in every way!!

We had an exceptional experience working with Emma. From start to finish, she demonstrated professionalism, understood our needs and goals and had a genuine commitment to achieving the best possible outcome for us. What really stood out was Emma’s communication—clear, honest, and always timely. Emma went above and beyond, not just in marketing the property beautifully, but also in offering practical advice and guidance. Sometimes acting as our unpaid therapist helping us navigate nerves and emotions. Nothing ever felt like too much trouble. Selling a home can be stressful, but Emma made the entire process smooth and seamless. We felt supported the whole way through. If you’re looking for someone who is knowledgeable, proactive, and genuinely cares about you and getting you the best result, we couldn’t recommend Emma highly enough.

Buyer review
Outstanding service! Above and beyond
6 months ago
Outstanding service! Above and beyond

Emma was absolutely amazing to deal with! She went above and beyond, answered all of my questions in a timely manner and no question was a silly question. We felt so welcome at the open homes, Emma is so friendly and really easy to get along with. Thank you for making our first auction experience one we will never forget!

Seller review
Emma was the perfect agent for selling house.
7 months ago
Emma was the perfect agent for selling house.

We chose Emma as our selling agent because of her excellent reputation and professionalism. Circumstances required us to sell as quickly as possible and Emma worked tirelessly to achieve this and we sold within three week’s.

Buyer review
Emma was great!
7 months ago
Emma was great!

Great agent with great comms fielding all our questions about the house and purchase proces through our emails, texts and calls. Did a great job liaising between us and the vendor. Very happy with the service from a buyer point of view and would be more than happy to work with Emma again.

Seller review
Honest, reliable with great communication skills
8 months ago
Honest, reliable with great communication skills

Emma has great communication skills. Information was always forthcomming and I never once had to ask for market information. She was always on top of market annalysis and happy to update information and answer all queries. Really good listener and willing to learn about the property and myself. Very honest and reliable - while giving her opinion about anything I asked, I never felt she had anything but my best interests at heart. Would definately use Emma again and would highly recommend her to any buyer or seller.

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