There are people that go above and beyond and then there is Emma. Consistently and selflessly taking your expectations to the next level, Emma is an estate agent that primarily works for her clients not for a wage or commission. Such profound kindness, Emma made my move from Auckland to Christchurch an absolute breeze- dealing with removers, carpet cleaners, chimney sweeps and even lighting the log burner on the day I was due to arrive so I didn’t arrive to a cold house after a very long journey. The candle and log basket were a genuinely lovely gift that made the house feel that bit more like home from the get go, albeit amongst boxes with cranky and tired ‘kids’. Emma has been a constant source of knowledge having lived in Oxford for 14 years and knows the stuff ‘off the beaten track’ that is incredibly handy. A phenomenally talented and gifted person, Emma takes the stress out of buying a house and dare I say it- makes it actually enjoyable. I’ve found the forever house now but if I were to move again, Emma would be my first telephone call. I can’t recommend her highly enough.

Emma went out of her way to find us a house when we rang her asking for help. Great communication the whole way through and worked around our availability.

Selling my house was made less stressful with Emma right there answering my questions even if I had asked her the same one a number of times 🙃 taking my phone calls, dropping of boxes to me .. always making sure I was happy with how my sale was progressing and patiently waiting for me to process paperwork. Thanks Emma for your expertise , patients and going above and beyond in the process of selling my home.

A huge thank you to Emma for helping us move into our new home. She was never pushy, took the time to understand our needs which were changeable, and searched widely to find great options that suited what we wanted. We especially appreciated her availability for last-minute viewings and her communication to work in with another agent. Highly recommend for anyone looking to buy!

We had the absolute pleasure of choosing and working with Emma. We cannot recommend her enough! From day one, her passion for real estate and our property was evident. She approached every step of the process with incredible energy and a clear focus on what was best for our property. What really stood out was the communication—always prompt, professional, and honest. We felt informed and supported the entire way through. No question was too small, and every concern was met with care and clarity. The service we received was nothing short of outstanding. Emma went above and beyond to ensure everything ran smoothly, and her attention to detail made all the difference. The team approach within Harcourts is evident and valuable when selling your property. You can tell she genuinely loves what she does, and it shows in the results. If you're looking for someone who will work tirelessly for you and treat your property as if it were their own, Emma is the one. We recommend them to absolutely everyone!

Smooth sale from start to finish. Emma was helpful and professional in getting the result we were after.

Emma was recommended to me by 2 different people. From the outset I found Emma to be very proactive and attentive, listening to what I was actually wanting. Rather than playing a numbers game (most agents do!) I felt that I was a project for this agent. When I expressed an interest in a property Emma couldnt move quick enough. There were emails , texts or phone calls with any semblance of a development, to see where I was at and to keep me in the loop throughout this process. She didnt restrict her contact to Office hours. If I didnt answer, there was a text or an email From my search there is 1 firm that I will never deal with again. There were countless other agents who were disappointing and wasting my time. I ended up ringing Emma and saying "can I please just deal with you". Because agents often work in, this was possible. My property was found by Emma through Harcourts channels. It was yet to be listed. The diligent agent had found a property that she felt would meet my needs. Additionally there was a Vendor who would have benefitted from a quick sale. Emma had both sides and put 2 and 2 together resulting in a brilliant outcome for both myself and the Vendor. I subsequently offered and this was accepted. Emma was overseas shortly after viewing and my offer was successful whilst she was abroad. I had Emmas Sales Manager approach me and further provided Harcourts Toxicology person. There was a reasonable turnaround. Harcourts kept in touch at every step throughout. With alot of other agencies and agents I felt that I was dealing with muppet shows that would put Jim Henson to shame! As soon as I was introduced to Emma, the game changed from that point She is diligent, she took time, she listened to her buyer (and probably the vendor too) and I felt that I was a "Project" as opposed to just one in an agents numbers game When I sell. My first call will be to Emma Gillard I cannot sing high enough praises and would recommend Emma to any Buyer or Vendor

Exceptional Real Estate Agent! We had the absolute pleasure of working with Emma Gillard to sell our home, and we truly couldn’t have asked for a better experience. From start to finish, Emma demonstrated unwavering professionalism, dedication, and a level of commitment that went far beyond our expectations. Emma was with us every step of the way—always approachable, endlessly patient and personable. Emma kept us positive, focused, and always moving forward with a calm confidence that made all the difference. What really stood out was her friendly and genuine approach. We always felt heard, supported, and fully informed. Emma handled everything with such care and attention to detail, making the whole experience smooth and far less stressful than we ever imagined. If you're looking for someone who’s professional, personable, and truly committed to doing what's best for their clients, look no further than Emma. We wholeheartedly recommend her to anyone buying or selling a home—you’ll be in the very best hands!

Emma had great communication, advice and was in the know when it came to market knowledge. She was very helpful to us as first home buyers

Can’t thank Emma enough for the quick sale of our house. Exceeded our expectations, and made the whole process super simple and stress free!

Emma was an absolute pleasure to work with from the very beginning. We reached out for a last-minute viewing and quickly submitted an offer. Emma went above and beyond to accommodate our busy schedules, making herself available late into the evenings to assist us and answer any questions we had. As first-time home buyers, we were unfamiliar with the process, but Emma was incredibly patient and supportive. She guided us through every step with clarity and care, making the entire experience smooth and stress-free. We’re truly grateful for her dedication and the exceptional service she provided. It was a privilege to have such a fantastic agent by our side.

From day one Emma put 100% in getting our home sold. Excellent communicator and down to earth. We are very happy with the outcome and highly recommend Emma for buying or selling a property.