After the death of my mother I engaged Ella (and Shane) to assist in selling her home. Ella was empathetic, professional, always responsive and informative, and courteous. But what stood out was her unfailing commitment to assist in every way possible to facilitate the sale process and to go "above and beyond". Ella put me in touch with an excellent staging company and arranged to attend at both ends of that process, arranged extra open homes, offered to be at the home when other people needed access (even when it was not strictly necessary in her role), and did everything possible to make the situation as easy and successful as possible. Even after achieving a contract, Ella remained committed and available right through to completion of settlement. I would highly recommend Ella to anyone looking to work with someone who is not only an exemplary professional, but who also goes the extra mile for her clients.


