Elena's profile

Elena's reviews

  5  
Elena has 88 reviewsacross 28 different locations, showing 12.
over 5 years ago
A professional and dedicated agent.

I interviewed several prospective agents from different agencies to sell my Milford home. I was aware of Arizto but had not personally used them before. I was unsure if the services provided would be up to the standard of the larger well known agencies. I am thrilled to say that from beginning to end the process was excellent. Elena was delightful to deal with, always answered her phone (many agents don't), she always responded to any queries from me immediately. Elena undertook thorough research and provided up to date statistics and a very precise property appraisal. Elena displayed professionalism, offered sound advice to me as the vendor and built excellent rapport with the subsequent buyer. The photography included stills, drone shots, a floor plan and an excellent video. The copy was well written and I was thrilled with the final outcome of the advertising. Overall a very positive experience.

over 5 years ago
Pleasant and efficient agent

Easy to approach, quick to respond regarding any questions about the property. Great communication plus good advice offered when needed. Nice to have an agent that shows support and encouragement :)

over 5 years ago
Sold house in Mt Wellington

Elena was really helpful and kept us informed throughout the process. We were really pleased with the result and the commission as well.

over 5 years ago
Personable, Professional and done with Style

Elena made selling our home so much easier. We put it on the market and with her help and expertise, it was sold in month. She is very transparent and will get the job done. We would like to thank her for being our Realtor and recommend her highly to anyone looking to buy or sell. It was a pleasure working with you Elena ☺️

over 5 years ago
Proving low fees doesn’t mean low level of commitment to the sale! Elena was amazing.

We were initially sceptical with Arizto advertising flat fee commission - did low fee mean low effort? Nope!! Elena worked harder than any agent I have used before. She was 100% committed, and very flexible with regards to open home times and viewings. She also has the patience of a saint; I was a very nervous seller with a million questions but she answered every single one of them with speed and confidence. And best of all she sold our house within a very tight timeframe as we had already purchased elsewhere. I wouldn’t hesitate to recommend Elena to anyone thinking of selling.

over 5 years ago
Excellent choice

It was a great opportunity for us to meet Elena and work on the property sale together. She had not only a very efficient and proactive approach, but also an in-depth knowledge of the area and the market trends. Elena was approachable and so easy to communicate. There was no trouble with asking any questions or discussion whenever we wanted to. Any issues were addressed promptly and dealt with as soon as possible. Well organised and the process went through without any delay that I didn't need to worry about at all. Feedback was given in detail after open homes giving an instantaneous update. Last but not least, Elena put so much effort and attention to meet out expectations which were fulfilled.

over 5 years ago
List and sell, list and sell, Simon - that's what I do

We're used to plenty of fluffy nonsense when dealing with agents (and boy do you pay for that nonsense) but Elena's approach is different. She's clear, concise and bulls**t free. "I'm not here to be your friend; I'm here to sell your house" And that's exactly what she did. Don't get me wrong - Elena is warm, empathetic and friendly. But she has a job to do. And once we got the hang of using the dashboard we soon got over that most of the communication during the Open Home period was by text and we just relaxed and trusted to the process. Elena did a fantastic job, with maximum efficiency, which takes so much stress out of the process - I'd have no hesitation at all in asking her to sell my house next time

over 5 years ago
Fantastic Agent - Highly recommend!

We would highly recommend Elena. Elena is trustworthy, honest, determined, professional and very approachable. She definitely knows her job and how to sell houses. She has a wealth of Real Estate experience and communicated to us extremely well throughout the whole process. Elena made the process of selling our property very easy. We will definitely use Elena again in the future. Thank you Elena!

almost 6 years ago
Excellent to deal with!

Elena is one of the most approachable agents we’ve come across. As a buyer, she welcomed us warmly into her open home, provides us all the info in a very friendly manner, allowed us plenty of personal time to walk through, professionally followed up and kept us in the loop every step of the way. We were a bit nervous buying our first home but Elena made the experience much less daunting. It was a pleasure dealing with Elena.

almost 6 years ago
Elena is an honest, considerate, experienced agent

Elena always help me and try to give me the best solution from my point of view. She has always told me the truth and help me to analyse the possibilities. She is amazing person and great agency. Thanks to her great outcome.

almost 6 years ago
Hassle free and responsive

We were initially in doubt if we should try Arizto. But upon meeting Elena, she gave us the confidence with her extensive experience in real estate and charming personality. Arizto itself was a great, meet Elena on Saturday, had out marketing profile up and listed the coming Thursday, open home on the next Sunday! Communication wise, Elena keep us in the loop and always responded quickly on whatever queries we had. House sold in a couple weeks and we saved so much on commission fees and would recommend Elena and Arizto to anyone!

almost 6 years ago
Very Happy Home Owners!

Elena was incredibly pleasant to deal with. She made the process of buying our house very easy and was super helpful in liaising with the vendor with our numerous questions before settlement. We are very happy in our new home. Thank you again Elena for your hard work :) Deb and Nick

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