From the start, Donna's warm nature and highly professional attitude and work ethic impressed. She kept us informed and stayed calm and professional throughout the stressful period especially once offers were received and during the auction process. Her initiative in terms of new marketing strategies and attention to detail has put her firmly head and shoulders above the competition. We never felt like just a number, in fact , she started off being our agent but now we have made a life long friend. it is inconceivable to use anyone other than "The Irish lady " if you are buying or selling ! Highly and deservedly recommended !