Donna was a great help in selling a family member's home "as is". She made the process smooth and simple on what could have been a tricky sale. Thank you Donna for helping us achieve the best possible result for our families.
We first met Donna when she was walking around our area, touting for business. We were impressed with her performance and told her, at that time, that when we reached a point where we planned to sell, we would certainly use her. When we decided to list, Donna was our first (and only) choice. Right from the start of the process, we were impressed with her clear sense of the sale we were trying to achieve. Her marketing efforts including the advice we got from her on how to present our house, the need to show the place with lights on and the beautiful photographs she had taken in order to present the house for sale were all outstanding. Her dedication to attending to open homes and getting people in the door were appreciated. The signage in front of our house clearly made an impression on the general public and we got quite a number of comments from interested parties who saw the sign. When the sale was closed, Donna was very professional in the way in which she presented the options and let us know what we were in for. The only glitch arose when we sought to delay the payment of our preliminary marketing costs. A word of advice to future buyers is to pay the marketing fee up-front. Otherwise sellers will end up paying to some Australian firm who "want to know how many teeth you have". The only other comment I have is that while some people think you need to take your shoes off at the door - that behaviour can be detrimental to the carpet. I explained this to Donna, but she still chose to take her shoes off. Overall, our sales experience with Donna was a real pleasure. Something we hope not to repeat, but if we to do so we would choose to use Donna again. We would highly recommend Donna (and Rob) to any prospective sellers or buyers when negotiating a house sale or purchase. You simply cannot go wrong with these very nice, very professional people. From Diane and I, a huge thank you !!! Terry Hemmingsen
Having dealt with a few agents recently I was a bit skeptical. Donna made the whole process very easy. She was professional and informative. A clear and concise communicator with a clear understanding and knowledge of the area we were purchasing. Everything was seamless and being able to transact electronically certainly made corresponding a whole lot easier. Donna made liaising with the vendors an easy process and information was shared in a very timely manner.
Donna was excellent nothing was a bother to Donna lovely and pleasent and would do anything to help.
For me and my partner couple things we really loved about Donna was her professionalism and communication. We just couldn't stop telling each other how cool she was. The process was super smooth and no difficulties with purchasing this house. We are now settled in and so happy we brought this house. Donna went above and beyond for us but also the fact she is so approachable and kind. We have been telling friends of ours if they want to sell they need to ask Donna. Thanks again Donna for this smooth transition.
Donna was enthusiastic and actively sold our property. She read the needs of both the vendor and purchasers to the mutual advantage of both. Donna was available to us through the entire sale process and was timely in her responses. Above all else Donna demonstrated a level of professionalism which gave us trust and confidence. We found Donna to be engaging. We have no hesitation in using Donna again or recommending her to others.
Donna was such a pleasure to work with. Her communication, dedication and passion are second to none. Donna worked hard for us getting our offer across the line late into a Sunday night, there are not many agents who would have this level of commitment to her vendors and purchasers. We highly recommend Donna Batten.
She smart and fast in helping us to find our dream house. Everything is run smoothly with her help. Thanks Donna :)
Thank you Donna for your patience and professionalism in dealing with our property. You know the market well and set our expectations appropriately. You made a real effort to continue to draw in buyers and we were very happy with the entire selling process and your confident approach. Thanks again for a great service and working to ensure a great deal was completed.
Donna and the team were able to sell our house by the deadline to get us into our new dream home. Excellent team and results.
Donna and the team was able to meet the deadline to sell our house and get us into our new dream home. Well done.
Donna is a pleasure to work with. She is upfront, energetic and knows her trade. We were very happy with the result and will use her services again.
