Diego Traglia's reviews
Diego Traglia

Diego Traglia

  5   (877 reviews)

16 Pitoitoi Drive

Diego helped the reviewer sell this property

Diego Traglia
Price not available
16 Pitoitoi Drive
Riverhead
4
2
2
House

8 months ago

Professional friendly Service

Diego and his team, including Priya who we worked with mostly on WhatsApp, provided excellent service. We also acknowledge those behind the scenes:photographers, staging staff, and others whose efforts we are thankful for. From the first visit, when Diego personally delivered the welcome pack to our door, we were impressed by his professionalism, approach, and well-prepared plan. The sales strategy, valuation, and market assessment were presented in a polished and professional way. Communication was consistent and clear. A WhatsApp group was set up, and without fail we received weekly updates on show times, marketing activities, and promotions. Expectations were managed well, particularly regarding the slower market and pricing. The only point of criticism was that the property price was displayed during the first two weeks, which may not have been the best initial approach. However, Diego responded quickly to our request for a change, and other adjustments were handled just as promptly. Diego listened to our needs and acted accordingly. We appreciated the follow-up calls after each viewing, which provided feedback and next steps. Special consideration was also given to our tenants, which we valued greatly. In a challenging market, we always felt supported. Our questions were answered quickly, and issues were resolved in excellent time. Overall, the service was outstanding. Thank you, Diego, for your professionalism and care. Priya also deserves recognition for her great support.

A
Ashleigh & Daren
Seller
Diego
Thank you so much, Ashleigh and Daren, for your thoughtful review. It was a pleasure working with you, and I’m thrilled to hear that you found value in the services provided by our team, including Priya, who was delighted to assist you via WhatsApp. It’s wonderful to know that our approach, detailed planning, and consistent communication met your expectations. I also appreciate your feedback about the initial pricing display; we strive to adapt quickly to our clients' needs, and I'm glad we could make the necessary adjustments swiftly. Managing the expectations of both vendors and tenants is a priority for us, particularly in a challenging market, so it's gratifying to hear you felt supported throughout the process. Thank you again for trusting us with your property. If you need anything in the future, don’t hesitate to reach out. Wishing you all the best moving forward!
Diego responded on 08 Sep 2025

See who was involved in this review

Diego Traglia
Diego Traglia

Sales & Marketing Consultant / Director / Property Consultant

View profile   5   (877 reviews)
EmailSMS
© 2026 RateMyAgent