Di Moreira's reviews
Di Moreira

Di Moreira

  4.9   (47 reviews)

48 Sladdens Bush Road

Di helped the reviewer buy this property

Di Moreira
Price not available
48 Sladdens Bush Road
Coopers Creek
3
2
2
Rural

5 months ago

Poor communication

Poor communication. I feel the agent should be the go between the vendor and the seller. We were left in the dark about many things. But the final nail in the coffin was moving into a dirty house. We feel that agents should remind vendors of their responsibility to leave the house clean. From head stains on the walls behind the bed, faeces left in the toilet, a bucket of water split on the carpets, rubbish left behind all over the property, carpets not vacuumed, vinyl not moped. It was heart breaking to move into our new home in this state. Agent should have inspected home, just as a rental would have been inspected by the agent before release.

B
Buyer
Di
Hello Pam and JJ, Thank you for taking the time to share your experience with us, and I'm truly sorry to hear about the issues you encountered during your move-in process. Your concerns regarding communication and the condition of the home are important to us, and I want to address them with the seriousness they deserve. Communication is indeed a critical part of the buying process, and I apologize if there were lapses during your transaction. It's our goal to ensure that clients like you feel informed and supported every step of the way. I understand how disappointing it must have been to find your new home in such a state. While we remind vendors of their responsibilities, we will take this feedback to reinforce and improve our processes. I appreciate your candid feedback, as it helps us to refine our approach and provide a better experience for all our clients and if there's anything more I can do to assist or rectify the situation, please don't hesitate to reach out.
Di responded on 07 May 2026

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Di Moreira
Di Moreira

Licensed Salesperson

View profile   4.9   (47 reviews)
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