Throughout the entire process, Desmond demonstrated exceptional professionalism and communication skills, earning the full trust of both my husband and me. Especially during the renovation phase, when I was not in New Zealand, Desmond took care of almost everything on our behalf. Despite the time difference, he always kept us updated promptly- even if it meant using his personal time. He never once complained. We truly appreciate all his hard work and commitment. Desmond is not only a trustworthy and capable real estate agent but also someone who genuinely cares about his client. We sincerely wish him continued success and all the best in his career!