Straight away I warmed to Crystal Giles, her quiet manner, knowledge and communication, gentle approach and professionalism. She communicated well, keeping in touch with me and my daughter Adrienne, all the way. .She explained the processes to us in a clear manner. I trusted her to do the best she could, and she has. Her care at the Open Homes was good, and I would totally recommend her to other people.
Crystal did a fantastic job throughout the selling process, from property listing, furniture staging, marketing, open homes and negotiating the sale. Crystal's level up communication to keep me informed on progress was superb. I'd absolutely recommend Crystal to my friends and other potential sellers. You're a legend Crystal! :)
We couldn’t have asked for a better agent. Crystal ran countless open homes and managed everything with such professionalism and care—especially while we were away for part of the campaign. She even tidied the house, added some thoughtful staging touches, and always arrived early to make sure everything was perfect. The timeframe was tight, but Crystal didn’t miss a beat—she had the photography and listing turned around in under a week. She kept us well informed throughout and was always available for any questions or updates. Crystal took ownership of the whole process and genuinely cared about the result. Highly recommend her to anyone looking to sell.
Crystal has been amazing to work with as a buyers agent, she guided us through the whole process and was always available to answer any questions. She spent time getting to know our family, and our needs for a property. Her insight into the property market was so helpful. Buying a property can be so overwhelming, but Crystal made it enjoyable and she is now known by the 4 year old as “our friend Crystal”. We can’t thank Crystal enough for her support, and would 100% recommended working with her and Harcourts!
Crystal had to take over from a previous agent - however her knowledge and understanding of our needs and wants was amazing. Her communication & commitment to getting us near to what we wanted was great. Highly recommend!
My family and I had the pleasure of working with Crystal in finding our new home in Lincoln. From start to finish, Crystal was so helpful in finding us a home in Chritchurch while we were still in Auckland. Nothing was too much trouble. She prioritised making herself available for the few days we came down to Christchurch organising showings and repeat showings of all the houses on our wish list, and we were able to secure the home we loved. Crystal is such a genuine and friendly person to deal with which can be hard to find in the real estate world.
Crystal was a great agent throughout the entire sale process. Her communication was exceptional and her assistance regarding all aspects of the sale of the house made it all a very easy and simple process. I’d highly recommend Crystal to anyone looking at selling or purchasing a property.
I had the pleasure of working with Crystal Giles during my recent house sale, and I couldn't be more impressed. From the initial consultation to the final stages of the process, Crystal was professional, knowledgeable and responsive. Crystal's marketing strategy - including professional photos, 3D walkthrough, video tour, and an effective online presence, was superb and effective. Offers were presented and Crystal expertly guided me through the negotiation process, helping to secure the best deal. One of the things which stood out to me was how communicative Crystal was throughout the process. She kept me informed at every step and ensured I understood everything, which made the entire process so much smoother and stress-free. If you're looking for a real estate agent who is dedicated, knowledgeable, and goes above and beyond for their clients, I highly recommend Crystal.
As first-home buyers, we struggled to find our way through the house market until we met Crystal. From then, we could sit back and relax as she took charge of all the background work. Choosing Crystal was the best decision we made. She was great at communicating and organising what needed to be done. There were a few hiccups as expected, but Crystal was always ready to help 24/7. We can't recommend Crystal enough. Her communication and professionalism are spot on :)
