Christelle's profile

Christelle's reviews

  5  
Christelle has 49 reviewsacross 20 different locations, showing 12.
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Christelle's qualities as told by our client reviews: reliable, local expert, supportive, well-prepared, friendly, clear communication, responsive.
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Seller review
Knowledgeable, relatable, trustworthy, action orientated with a great outcome
10 months ago
Knowledgeable, relatable, trustworthy, action orientated with a great outcome

Christelle's knowledge of her profession is also great. She ex̌plained the process from beginning to end, answered all queries and concerns with ease and was truthful and honest about the property itself as well as feedback received by potential buyers. She was professional, personable and took great care with her responsibilities to achieve a great outcome that I was very happy with. I wish Christelle all the very best in her chosen profession and am sure she will achieve her goals and great outcomes for her clients. I highly recommend her. She was a pleasure to work with.

Buyer review
Christelle Van Zyl
10 months ago
Christelle Van Zyl

We recently purchased our first home, and working with Christelle, who made the entire process so much easier. She was absolutely lovely and incredibly approachable, which meant a lot during such a stressful and unfamiliar time. It genuinely felt like she was on our side every step of the way. Her professionalism stood out from day one. She communicated everything clearly and in a way that matched our level of knowledge, and she never made us feel rushed or overwhelmed. We always felt informed and supported, with open and honest communication throughout the whole journey. We couldn’t have asked for a better agent and truly appreciate all the care and effort she put into helping us find our first home. Highly recommended!

Buyer review
Professional, proactive, and a pleasure to work with
12 months ago
Professional, proactive, and a pleasure to work with

Christelle was fantastic to work with. She was always very responsive and proactive, keeping me well informed at every step of the process. She went above and beyond to make sure everything ran smoothly, and was incredibly flexible and accommodating with inspections — always available at times that suited me. Her communication was clear and professional, and she made the whole experience stress-free. Beyond her professionalism, she’s also a genuinely lovely person to deal with, which made the whole experience that much better. I would highly recommend Christelle to anyone looking for an agent you can trust.

Seller review
Simply professional - Delivering effective and strategic customer service
12 months ago
Simply professional - Delivering effective and strategic customer service

We cannot recommend Christelle and Jaden enough for their exceptional service. It was clear that they were knowledgeable, patient and truly committed into getting us into a home we were looking for. They guided us and listened to us through every step of the process and made what could have been a very stressful experience, an easy and enjoyable journey. They went above and beyond to deliver an excellent result to achieve a sale on our property and purchase of a property on the same day! Their excellent customer relationship management has earned them a triple A status of customer satisfaction from us.

Seller review
Excellent, Personal and Professional
about 1 year ago
Excellent, Personal and Professional

What an amazing Agent! From start to finish our experience with Christelle was such a pleasure. She made this whole process feel effortless. With her dedication and consistent clear communication throughout, she made us feel comfortable and in good hands. We would highly recommend Christelle and the Bayleys team to anyone looking for a professional, experienced property agent who delivers.

Buyer review
Very sweet and helpful and honest.
about 1 year ago
Very sweet and helpful and honest.

Christelle has been more than accommodating to us, going out of her way to help with communication between ourselves and the vendors. She is very warm and friendly and very clear about expectations on both sides. I would happily work with her again in the future. Thanks Christelle!!!

Seller review
Professional and Enthusiastic
about 1 year ago
Professional and Enthusiastic

Christelle was a delight to deal with. Her calm manner helped us through the journey of selling our home. Christelle always presented a positive tone and brilliant communication. We were absolutely confident that prospective buyers were equally feeling confident dealing with her. She always kept us well informed and was punctual at all times. She always followed through with what she said she was going to do. We have no hesitation in recommending Christelle as your selling Agent or helping you find a new home.

Buyer review
Christelle Van Zyl
about 1 year ago
Christelle Van Zyl

Christelle acted with professionalism throughout our purchase, though we were disappointed that we weren.t alerted to the fact that there had been a leak from the roof above the second bedroom. The vendor should have been prompted to disclose the fact and any other issues as we had been on selling our home. The problem seems to have been resolved, We certainly hope so, Regards Pete and Alison B,

Seller review
Excellent, Outstanding in every aspect of the sale process. A very positive experience
over 1 year ago
Excellent, Outstanding in every aspect of the sale process. A very positive experience

We were so grateful to have two amazing agents Christelle (and Jaden) to sell our home for us. Christelles exceptional knowledge and understanding of the real estate market and helped us at every step of the journey. Working with Christelle was such a pleasure and she was always available to answer every question no matter how big or small. Her gentle manner and patience made it easy for us to approach her and gave us confidence that she was working in our best interest. Both herself and Jaden as a team went over and above in clearly communicating about every development with our extended family, setting up a group whats app and promptly answering everyones questions and providing excellent advice. We had total confidence in Christelle and Jaden and can't thank them enough for their hard work, efficiency and professional approach both to us and in their feedback about would be buyers who came to our open homes. We felt that Christelle and Jadens care and support for us while selling our lovely home took a lot of the stress out of the process. Their guidance, knowledge and reliable advice when unexpected challanges arose was always there and no matter what time of day they were available-just amazing. We would strongly recommend Christelle and Jaden as a team. They are reliable and hard working and just lovely people.

Buyer review
Incredible
over 1 year ago
Incredible

Christelle was such an amazing person to work with. She was very efficient and helped us in all we needed in order to purchase our new property, nothing was ever an issue and she ensured to be available to what we needed. She was extremely helpful and knowledgeable in her job and was extremely supportive for us. Would definitely recommend Christelle if you are in need of someone when buying a new property.

Seller review
Remarkable
over 1 year ago
Remarkable

Christelle was an absolute star and pleasure to work with. Nothing was a problem and when we weren't sure about things Christelle was sure to clear things up and talk us through it. She was available at any time when we needed and made us feel at ease. Christelle was very friendly, warm and welcoming throughout the whole process and made this part or our journey a lovely memory to look back on. Christelle excels in her profession and we would totally recommend her to anyone wanting to sell their home. We truly had a great experience.

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