We had the pleasure of working with Charlotte from Raine & Horne, and from the very beginning she was warm, professional and incredibly generous with her time and resources. Proactive from the outset, Charlotte worked tirelessly for us, taking the time to truly know our home inside and out so she could confidently sing its praises based on its genuine merits. She was gracious and accommodating throughout the entire process, thoughtfully including us in every aspect of the marketing campaign and open homes, while consistently offering her experience and expertise. It felt like a true partnership from start to finish. The entire campaign was polished, thorough, and beautifully presented. Every detail was carefully considered. We felt our home was showcased at its absolute best, we achieved a fantastic result, and most importantly, there was real heart and care underpinning it all. As an aside, Charlotte is a genuinely lovely person. She is clearly passionate about what she does and brings both professionalism and warmth to her work. Toasting the sale with champagne and local hors d’oeuvres alongside Charlotte and the new owners was the cherry on top — it perfectly captured the whole experience for us: polish, care, and genuine heart. We are so grateful for Charlotte’s dedication and wouldn’t hesitate to recommend her.

It was great to work with Charlotte during purchase of our next investment property. She is a very honest agent aimed at securing outcomes desired by her client and at the same time exceeding expectations when dealing with the potential buyers. She has pragmatic approach to negotiations and communicates promptly and clearly. Goes extra mile to build up good relationships with people. Did work after office hours too. Thanks a lot, Charlotte and hope to deal with you again in the future. Highly recommended agent!

Charlotte has good communication and we had an easy experience with her as buyers. Unbelievably we got the opportunity to negotiate a sale and was very smooth.

Working with Charlotte was an excellent experience from the very beginning. As a buyer, I always felt that my needs and priorities were the top focus. She took the time to truly understand what I was looking for, provided honest advice, and never pressured me into making decisions I wasn’t comfortable with. Charlotte was extremely knowledgeable about the market, quick to respond to questions, and proactive in pointing out both the positives and potential concerns of the property. When it came time to make an offer, she explained every step clearly and negotiated confidently on my behalf, which made a stressful process feel manageable. Throughout the entire transaction, communication was consistent and transparent, and I always knew what was happening next. Her professionalism, patience, and attention to detail made the home-buying process smooth and successful. I would highly recommend Charlotte to anyone looking to buy a home and would certainly work with her again.

Charlotte helped me sell my home recently. Her knowledge about real estate is second to none. Charlotte provided me with a lot of guidance, made me feel supported throughout this stressful time. She also has a good eye for details and made my home look great on the advertising photos. I couldn’t have wished for a better estate agent.

Charlotte was fabulous to work with. She made sure all potential buyers had a chance to view the house. And communication was right on point all the way through . We feel Charlotte gave her all to making sure that the best price was presented to us . And helped sort out any issues we needed to tackle during the process. We are grateful and would recommend Charlotte to any vendor without hesitation.

Thank you to Charlotte and Tania for selling my house. They were professional, but also kind and considerate. I was leaving my home of fifty years and it was a little stressful, however, they were there for me when I needed help and advice. At no time did they make me feel pressured. At all times I felt respected and empowered to make my own decisions, in my own time. I would recommend Charlotte and Tania to one and all.

Charlotte is very easy to work work. She has alot of knowledge around properties in Christchurch. I would recommend her to anyone purchasing a property and am sure is great with the selling of properties also. Charlotte kept us updated with progress, and also checked in. She is a delight to work with

Charlotte was awesome to work with — friendly, organised, and full of ideas. Her energy and enthusiasm is contagious. I would definitely recommend her to anyone looking for a great agent!

Charlotte was a joy to deal with. She is kind, thoughtful and prepared to go the extra mile to achieve the best outcomes for everyone. She is professional, knowledgeable and communicates well ensuring a first time buyer like myself feels comfortable and well looked after.

I think that Charlotte got the pricing information right. Her marketing knowledge was very good.

Charlotte has been a total stand out, guiding us on the process on selling our first home. Professional, achieving results, always reachable and able to answer all our questions! Thanks so much for making this possible!