Charlotte's profile

Charlotte's reviews

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Charlotte has 44 reviewsacross 9 different locations, showing 12.
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Charlotte's qualities as told by our client reviews: empathetic, patient, stress-free process, honest, friendly, local expert, clear communication.
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Seller review
best real estate agent ever
6 days ago
best real estate agent ever

Charlotte was fantastic to deal with. Friendly and communicative without ever being pushy. We appreciated her directness, support and expertise, and she helped us to get our home looking better than ever. Charlotte was great during the whole process, right from marketing through to negotiation and made it all as stress-free as possible. We believe her approachability and market knowledge lead to us getting a quick sale at a great price. Would highly recommend!

Seller review
Outstanding!
17 days ago
Outstanding!

Lynn and Charlotte were an incredible team to work with, professional, efficient and highly ethical, I would not hesitate recommending them to other vendors. They achieved an outstanding result for me, in a difficult market, and in a very short timeframe. I was selling in difficult circumstances and they were empathetic and supportive. An amazing team!!

Seller review
Everyone should use Charlotte!!!
20 days ago
Everyone should use Charlotte!!!

I genuinely couldn’t have asked for a better agent and therefore I don't know how to sum this experience up in 2000 words... Charlotte is warm, honest, incredibly hardworking and just an all round wonderful person to deal with. She’s one of those rare people who when you meet her, you want to be her friend! Can we? I met Charlotte when I was on a viewing for a home she was selling. And I immediately liked her, so when I was putting my apartment on the market I knew who to call. Down to business. Selling an apartment in the current Auckland market was never going to be easy, but Charlotte never stopped working. She stayed positive, kept me informed, followed every opportunity and genuinely cared about getting me the best possible result. And she did! She worked incredibly hard right through to the end. I honestly can’t thank her enough for getting the (penthouse) across the line. If you’re considering selling your home, I couldn’t recommend Charlotte more highly. She deserves every bit of success that comes her way and I would choose her again in a heartbeat. Infact, now it's time to help find that other house haha. Thank you, Charlotte

Buyer review
Seamless from start to finish.
4 months ago
Seamless from start to finish.

Charlotte was a class act throughout the process. She was a clear and consistent communicator who kept us informed at all times while giving us the space to make a decision we were ultimately comfortable with.

Seller review
Charlotte and Lynn were outstanding—great communication, market insight, and support throughout.
4 months ago
Charlotte and Lynn were outstanding—great communication, market insight, and support throughout.

We had a fantastic experience working with Charlotte and Lynn. From the outset, they took the time to understand our goals and provided thoughtful guidance that helped us feel confident and prepared before listing our property. Charlotte and Lynn were exceptional communicators, keeping us informed every step of the process. Their knowledge of the local market was outstanding, and we particularly valued their ability to provide broader insights into the central market as well. This wider perspective helped us better understand market conditions and make informed decisions throughout the campaign. One of their greatest strengths was their transparency and proactive communication. They regularly shared buyer feedback and clearly explained how market responses could influence our strategy, ensuring we always felt informed and involved in the process. Professional, knowledgeable, and genuinely supportive, Charlotte and Lynn made what can often be a stressful experience feel well-managed and collaborative. Their advice, market expertise, and commitment to achieving the best outcome gave us confidence throughout the entire journey. We would highly recommend them to anyone looking to buy or sell property.

Buyer review
Genuine with great communication
6 months ago
Genuine with great communication

I was really impressed with Charlotte's quick communication and her dedication to tracking down answers to any questions I had about the property. She supported us through the complete end-to-end process, from our initial viewings right through to helping us navigate the auction process. Charlotte is fully professional, but she also brings a personal, softer touch that she recognised we needed to assist us through the process. Very grateful to have had Charlotte as the agent we worked with.

Buyer review
10/10! Would Recommend in a Heartbeat.
6 months ago
10/10! Would Recommend in a Heartbeat.

We had an amazing experience working with Charlotte, to purchase our first home. She is incredibly approachable, knowledgeable, and genuinely cares about the people she works with, which really shows throughout the whole process. What stood out most was how easy she made everything feel. Communication was always clear and timely, and we felt supported every step of the way. By the end, she honestly felt more like a friend than just our agent. We’ve now moved in and are starting to make the house our home, and we couldn’t be happier with how everything came together. As an added bonus, she also shared a list of trusted contacts, which has been super helpful getting everything sorted post move. We would recommend her to anyone without hesitation, you’ll be in very good hands.

Seller review
 Professional and personable from start to finish
7 months ago
Professional and personable from start to finish

Charlotte was an absolute pleasure to work with. She is a great communicator - clear, prompt and kept us informed every step of the way. Her professionalism really stood out, she balanced positivity with a genuine personal touch and made what could have been a stressful process feel well managed and well supported. It was obvious she has a strong knowledge of the market and her negotiation skills were excellent. We would highly recommend Charlotte to anyone looking to buy or sell.

Seller review
A pleasure to work with
10 months ago
A pleasure to work with

We have highly valued Charlotte's expertise, guidance, and support throughout our sale process. She worked hard on our behalf and provided both expert advice and moral support. She brings a genuine personal touch to her work. We rate Charlotte very highly and recommend her without reservation.

Seller review
Absolutely Amazing
11 months ago
Absolutely Amazing

We had an absolutely fantastic experience working with Charlotte. She kept us fully informed throughout the entire process — her communication was exceptional. What really stood out, though, was how she managed to keep a second potential buyer engaged even after we’d initially accepted another offer. When the first sale fell through (they couldn’t sell their property — should’ve listed with Charlotte!), she’d already positioned the second buyer perfectly. Thanks to her proactive approach and clear communication, that buyer came forward with an unconditional offer, and we were able to accept immediately. It was truly an outstanding experience from start to finish. We can’t recommend Charlotte highly enough — seriously, she’s amazing.

Buyer review
Most approachable and supportive sales agent!
12 months ago
Most approachable and supportive sales agent!

Charlotte was fantastic to work with – always friendly, approachable, and incredibly helpful. She was quick to answer any questions and always took our calls, which made what could have been a stressful process feel smooth and easy. When we collected the keys, she even surprised us with champagne and flowers – such a thoughtful gesture! We’d highly recommend Charlotte as a sales agent.

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