Achieved sale price beyond what we thought possible in a slow market and quickly too! Was a challenging sale but Charles kept us up to date at every turn and is so good at answering his phone! Thanks Charles
Achieved sale price beyond what we thought possible in a slow market and quickly too! Was a challenging sale but Charles kept us up to date at every turn and is so good at answering his phone! Thanks Charles
Charles provided clear guidance on best approach to selling property. Provided assurance when needed and took the time to answer any questions we had throughout. Great experience for first home sellers, 10 out of 10.
I was recommended this agent by other satisfied sellers. I found Charles to be positive, realistic and reliable. He had a good knowledge of the market and was an excellent communicator. The sale of the property went very smoothly and I would not hesitate to recommend this agent to any other sellers.
My husband and I purchased our first home through Charles & Ashleigh and I have to say it's absolutely an amazing experience. We've been looking for our first home for months before come to Shelley Naylor. Charles & Ashleigh went over and above for our first home and couldn't have asked for a better outcome. They made the whole process of buying a home very clear and easy and kept us updated throughout the journey. We placed an offer on Friday and moved in only after 2 weeks. Super fast. Would highly recommend
Charles (and Ashleigh) were amazing. Best Agents to work with. We mainly dealt with Charles, who I'd describe as friendly and approachable, hard-working and deserving of tour support. His communication was always very clear and he always answered any queries without hesitation. If you're selling your house, I'd definitely recommend Charles. 10 out of 10!
I was looking for an agency team that would approach the sale of my property with energy- enthusiasm - versatility; & with the ability to relate to a wide range of potential buyers. Charles & Ashleigh just stood out with their combined approach; ideas; & magic communication mix together. Their presentation package, & enthusiasm was impeccable. The house was sold in a matter of week's, the level of communication throughout the whole sale process was a total credit to them both. I highly recommend this team in the Shelley Naylor realty group
Charles has been great to deal from start to finish. Kept me up to date every step of the way and quick to respond to queries. His advice on where my property sat in the market seemed on point and the additional advice on finding my next property was very much appreciated. Charles was recommend to me by a friend and I would happily recommend to others.
Charles and Ashleigh are very professional and passionate about both your property and you as a client. Both are great communicators and you are informed at every step. They get onto leads quickly, and open home updates are on the day. We were never disappointed with any aspect of our interactions with them and felt they had our backs. Would without hesitation recommend using Charles and Ashleigh as agents.
Charles's communication & follow up on questions has been exceptional. He hasn’t just completed the sale & then moved on - he continued with the exceptional customer service beyond this point.
Moving is a stressful situation, what you need in this situation is an agent that keeps you informed and is cool headed when things have the potential to derail. Charles did that and I never felt like I had to chase him to get an answer.
Charles and Ash were magnificent to work with throughout the sale of our home. The constant communication and updates kept us well informed through every step of the sale process. Their professional manner and genuine passion for the industry is fabulous. I would 10/10 recommend working with them.
Charles is the most attentive, thoughtful, and energised agent we have experienced. We felt valued, listened to, and like our property was his number 1 priority. He sold our home and we are thrilled. Highly regarded and highly recommended. Thank you, Charles!