Cass' profile

Cass' reviews

  5  
Cass has 25 reviewsacross 12 different locations, showing 12.
8 months ago
Highly Recommend Cass for an Outstanding Property Purchase Experience!

I had the pleasure of working with Cass when purchasing my home in Christchurch, and I couldn't be more grateful for her exceptional service. From the very beginning, Cass was incredibly professional, attentive, and knowledgeable. She took the time to understand my needs and preferences, guiding me through the entire process with patience and care. What really stood out was her commitment to ensuring I felt confident and informed every step of the way. Cass was always available to answer my questions, offer advice, and provide valuable insights about the market. Thanks to her, the process of buying my new home was smooth and stress-free. Her dedication and expertise made a world of difference, and I would highly recommend Cass to anyone looking to buy a property. If you're searching for a knowledgeable, reliable, and supportive agent, Cass is the one to trust!

8 months ago
One of a kind, amazing and genuine

It was an absolute pleasure having Cass guide us through our house-hunting journey. She took the time to truly understand our needs and always responded promptly. Friendly yet professional, Cass made it easy for us to communicate openly and honestly—which ultimately helped us find the perfect home. She really understood the assignment and delivered! We would recommend her in a heartbeat!

8 months ago
Friendly and focused

We are very impressed with Cass, she met our family at an open home and took note of what we were looking for in a home. A month later she called with an off-market property that she thought would suit us. She was absolutely right. Cass has been just the right balance of kind, thoughtful, considerate and professional staying calm and composed and showing her excellent communication skills when we hit a couple of timing bumps on the road to going unconditional. We have really enjoyed working with her during the purchase of our house, and thank her for thinking of us!

8 months ago
Excellent Co-operation

Just recently, we bought our dream house through Cass — and the whole experience was amazing! I really wanted to share and recommend her here. Even though we only viewed two houses, Cass was super attentive during the process. She knew every detail about the properties and made the whole experience really pleasant. Everything felt easy and efficient. We were so lucky — or maybe it was fate — that on our second viewing, we found a house we absolutely loved. Cass quickly helped us move forward with all the next steps — communication, negotiation, everything. The buying process turned out to be way more complicated than we expected, especially with lawyers, contracts, and all sorts of paperwork. As newcomers to New Zealand, we honestly felt a bit lost at first. Thankfully, Cass patiently guided us through every step, explaining things clearly and repeatedly when needed. From preparing documents and tracking progress to checking information and sending reminders, she was always on top of everything. Her responses were super quick too, which really helped us stay calm through all the complicated stuff. We’re truly grateful to have met such a responsible, professional, and warm-hearted agent. Thanks to her, we found a home we’re so happy with. Highly, highly recommend Cass! I’m sure we’ll have many more chances to work together in the future.

10 months ago
⭐️⭐️⭐️⭐️⭐️ Excellent Agent – Highly Recommend

We had a wonderful experience working with Cass. She is extremely helpful and always treats us like friends, which made the whole process so much easier and more comfortable. Cass is very knowledgeable, friendly, and never pushy—she listens carefully and always remembers the details of what you’re looking for in a home. We truly appreciate her support and highly recommend her to anyone looking for a great agent.

10 months ago
Smooth & Stress-free Experience

It was a pleasure working with Cass. Very professional, helpful, and made the process smooth and easy. I would happily recommend their service to others.

10 months ago
Exceptional Service and Outstanding Results from Cass

Cass from Team Michelle Fu was truly outstanding throughout our entire house sale journey. From the very beginning, she demonstrated professionalism, warmth, and genuine care, always taking the time to listen and respond to our questions promptly. Her market knowledge and attention to detail gave us confidence, while her guidance made every stage of the process feel smooth and well-managed. Cass went above and beyond to ensure we achieved the best possible outcome, and her dedication delivered a result that exceeded our expectations. I am so grateful for her hard work and highly recommend her to anyone considering selling their home.

11 months ago
The extra mile

Great experience dealing with Cass. She was happy to show us the property on request, and any enquires were promptly dealt with.

about 1 year ago
Smooth and quick procurement process.

Working with Cass to secure our new home was a genuine pleasure. She made the entire procurement process incredibly smooth and remarkably quick, exceeding our expectations. Her communication was top-notch, ensuring we were always in the loop and never had to wonder about the next steps. We're so grateful for her clear guidance and quick responses that made this such an easy experience.

about 1 year ago
Cass Went Above and Beyond – Highly Recommend!

Hello, my name is Apple Mi. Three months ago, I started planning to buy a home. I viewed dozens of properties and met more than ten different real estate agents, but honestly, I was quite disappointed with the overall service I received. That changed when I met Cass. She was proactive in showing me several homes, and eventually, I decided to purchase 1A Worthy Street. As a first-time buyer, I didn’t know much about the process, but Cass offered me a lot of professional advice. She was also incredibly patient and efficient in helping me navigate and resolve various issues. Thanks to her, the entire buying experience was smooth and pleasant. I was truly impressed by her positivity, dedication, and professionalism. If any of my friends need to buy or sell a home, I would absolutely recommend her. She’s a talented and driven young professional, and I’m confident she’ll achieve great results in her career. Harcourts Gold is very lucky to have someone as outstanding as her on the team. I’m sincerely grateful for her service and wish her even greater success in her real estate career. Warm regards, Apple Mi 20 June 2025

about 1 year ago
Excellent

Cass is a wonderful agent , helping us to think every possibly and go through very detail with passionate. Very caring person with warm heart. Helping us go through every step by step , explaining step in details , solving problems very rapidly. Most importantly, after sold or buy , If you have questions she comes to help without any hesitate. Cass 是一個非常溫暖的人, 不管是買房子或是賣房子 ,她都幫你想好所有可能會面對的問題, 而且會告訴你接下該如何去解決, 並且提供很多選項 ,讓我去做選擇。特別在看房的時候會針對客人的需求給予最中肯的建議。 主要是她令我非常的放心跟安心,下次如果我要賣房或買房。 我一定會找Cass.

about 1 year ago
More than an agent - a true partner in our home journey

Randolph and I couldn’t have asked for a better real estate agent. From the very beginning, Cass made us feel like more than just clients—she felt like a trusted friend walking with us through one of the biggest decisions of our lives. What truly set Cass apart was how she shared her own experiences and really listened to our needs, offering guidance that was honest, practical, and always in our best interest. It was clear that she wasn't just trying to close a deal—she truly wanted us to find the right home, and we did. We’re incredibly grateful for her dedication and heart, and we wouldn’t hesitate to recommend Cass to anyone looking for not just an agent, but someone who truly cares. Thank you so much, Cass! ❤️

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