Brook was excellent to deal with and worked well with me regarding the sale of my property. His approach was friendly and positive, and he was professional in the way he communicated with me. During open homes, I knew my property was in good hands regarding security and privacy. I would certainly approach Brook in the future if I were buying or selling another property.

We recently had the pleasure of working with Brook Townsend to sell our apartment in Mount Maunganui, and we couldn't be more thrilled with the experience! From our very first meeting, Brook and his team exhibited an impressive level of professionalism, knowledge, and enthusiasm that immediately put us at ease. Brook took the time to understand our goals and expectations, and his strategic approach to marketing our property was nothing short of exceptional. From our initial discussions, Brook emphasized the importance of staging our apartment to create an inviting atmosphere for potential buyers. At first, we were hesitant, unsure if it would really make a difference. However, Brook's expertise and passion for real estate shone through as he explained how a well-staged home could highlight its best features and make it more appealing in a competitive market. Brook's confidence in the staging process convinced us to embrace his vision. Once we saw the transformation, we were amazed at how much brighter and more spacious our apartment felt. The staging without a doubt contributed to the successful sale of our property. His insight and guidance in this area was truly invaluable. Throughout the entire process, Brook kept us informed and engaged. He was always just a phone call away, ready to answer any questions we had or provide updates on showings and feedback. His communication skills are top-notch, and we always felt he was organised and prepared. Thanks to Brook’s dedication and the execution of an epic campaign, our apartment sold quickly and smoothly. We couldn’t have asked for a better real estate agent, and we wholeheartedly recommend Brook Townsend and the team at Tremains to anyone looking to buy or sell property in the area. Thank you, Brook, for going above and beyond for us! Margot & Ian Busby