Since coming to New Zealand in 1990 we have had the experience of using Realty agents on 6 or seven occasions for either selling or purchasing property. In only one previous occasion could we say the standard of service was acceptable. The experience we have of Bernadette has been exceptional. Through every stage of the selling process she has shown her knowledge and skill to achieve the best outcome for us. We will always regard her as a friend.

Bernadette made a very difficult process so much easier. Her level of professionalism, knowledge, helpfulness and empathy was what we needed when having to sell our mother’s property. The level of communication from day one has been amazing. Thank you Bernadette.

Bernadette gave more than 100% of her skills, reassurance, patience and step by step guidance to me [a very anxious, stressed client in totally new territory]. Professionalism was maintained throughout - always with a warm smile and comforting words. I feel fortunate to have had Bernadette take me through this experience. I also feel I gained a friend and have no hesitation in recommending her services to others.

We found Bernadette very supportive throughout the buying process.

Bernadette made our experience buying our first home so easy and stress free. She had to navigate both the buyer and seller and did an amazing job ensuring both sides were happy. She guided us through all the hurdles that comes with buying and we couldn’t be happier with the home we bought. Thank you Bernadette!

Bernadette’s experience in the local area was the main reason we chose to work with her. Her professionalism and communication was outstanding and she went the extra mile dealing with my 92 year old mother and us. Berny was very proactive keeping us informed of the changing market. We have enjoyed working with her and highly recommend her services.

Bernadette provided us with a brilliant experience from the point we started looking for a house to finding the perfect home and making a successful offer. She has been skilful, tactful and amazing all the way. We recommend her very highly.

Bernadette genuinely was a pleasure to deal with throughout the whole buying process, and is in fact quite a legend! If the truth be known we had had a terrible time with other agents being unprofessional and deceitful for sometime prior, as we tried to buy multiple houses, but Bernadette's approach from the get-go was instantly different and refreshing. She showed a real passion/desire to support us as first time buyers in a turbulent market, and nothing was too much trouble. Bernadette posses bags of experience, has a lovely nature and a non confronting attitude, but boy does she know her stuff too!! We met at an open home (on a property we actually missed out on), but then Bernadette (without prompting) actually sourced a property that wasn't even on the market for us, a property we write this review from today - 'How cool and how rare is that in today's world'?! We are so grateful that we met Bernadette as she really has allowed us to find a property we love, and we will be forever indebted to her. To Bernadette personally - Thank you for all your knowledge, support, care and attention you truly are ''one in a million' and you must come round to see our progress with the house, meet Ellen's puppy and have a glass of champagne soon...... our door will always be open to you! xx Lots of Love James & Ellen x

Fortunately I found Bernadette who has been very helpful throughout the entire home buying experience. Bernadette kept me updated, was thorough and I felt comforted that she knows her stuff and set a high standard. Absolutely recommended.

Bernadette was so helpful in finding us our beautiful home. She went above and beyond to find many options for us and was so patient during this emotional time. Her communication was clear, prompt, professional and we appreciated her honest advice. I would not hesitate in recommending Bernadette to anyone.

Bernadette was very understanding of my situation and continually worked with me to make the process as stress free as possible. She had excellent local knowledge of the market, was not at all "pushy" and supported me with outstanding communication throughout always willing to answer any of my questions and provide advice as needed. I highly recommend Bernadette and would definitely use her again in the future if the need arised.

It has been a pleasure working with Bernadette over the past few weeks! She understood this was my first time purchasing a property, walked me through the entire process thoroughly and made sure I understood everything along the way. Bernadette was also extremely professional and had a plethora of local knowledge to assist with the building inspections, rental appraisal, etc. I would recommend Bernadette in a heartbeat to anybody looking at purchasing a property in the Mount/Tauranga area.