Jess' profile

Jess' reviews

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Jess has 102 reviewsacross 44 different locations, showing 12.
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Jess' qualities as told by our client reviews: responsive, supportive, well-prepared, hard-working, friendly, local expert, clear communication.
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Seller review
An enjoyable experience!
over 2 years ago
An enjoyable experience!

We feel this sale couldn’t have been done better. Jess was very helpful and explained things well. She kept us in the picture with updates and solved problems effortlessly. She worked for us with enthusiasm and great energy. We would have no hesitation in recommending her to other vendors.

Buyer review
Great all-rounder!
over 2 years ago
Great all-rounder!

Jess was absolutely amazing from the get-go. We first met over 5 months ago, and from there we've had scattered communication (non-committal on my part) until a month ago. I gave her a near impossible challenge to either be settled or unconditional by the elections, and boy did she deliver! I absolutely appreciated her patience with me, especially when life got in the way. She's helped me write up offers when she wasn't even the seller/buyer agent! It was because of this that I wanted Jess to officially be my buyers agent, rightfully so. I absolutely recommend Jess as she is incredibly trustworthy and honest, which is a rarity these days. She has your best interests at heart - thanks Jess!

Seller review
Outstanding Service
over 2 years ago
Outstanding Service

Jess was a pleasure to work woth from start to finish. Her perserverance to make a sale was second to none. Professionalism was of utmost importance to Jess and she went out of her way to ensure the house was presented well every time. 10/10 would recommend Jess to anyone looking to buy or sell. The process was made that little bit less stressful with her on our side.

Seller review
A Breath of Fresh Air.
almost 3 years ago
A Breath of Fresh Air.

We met Jess in September last year, then made the mistake of going with another agency. It was an awful experience, which left me in tears on more than one occasion. We finished out that contract, took a couple of weeks to rest and recover, then, hat in hand and tail firmly between the legs, we approached Jess for help. She was amazing. She immediately put us as ease with her friendly and genuine attitude. She's very knowledgeable, and the one question she didn't know the answer to (we asked a LOT) was investigated and answered a day later. Her communication was consistent and honest. We never felt pressured into anything. We were always in charge and whilst she frequently gave honest advice, and readily made suggestions, that's all they ever were - suggestions. She never did anything without our explicit instruction. Our whole experience with her was positive, and every time I saw her, I wanted to give her a hug. Don't get me wrong - she's an absolute shark. But she hunts buyers. She worked for us, and she worked HARD. After six months on the market with an agent, who pushed us to accept an offer that was $40k below RV, Jess sold our place in 3 weeks, and the price was higher that we were expecting. By a LOT. I feel like I'm gushing, but I honestly do not have a bad word to say about Jess. She is bubbly, respectful, genuine and honest. At the beginning we asked a few hairy questions, and they were answered, even though she knew we weren't going to like her response. If you want/need your property sold, talk to Jess. I cannot recommend her highly enough.

Seller review
Fantastic Agent
almost 3 years ago
Fantastic Agent

Jess got our house sold in an amazing time with a fabulous price. We are very very impressed and, given the opportunity, wold work with her again.

Seller review
We couldnt have done it without you
about 3 years ago
We couldnt have done it without you

Jess was incredible, she took all the stress out of what had been a hard year with the house for us. With us having to change islands mid renovations, then trying to sell in a buyers market. We felt that she was very impartial and trying to get the best for both us and the buyers. We wouldn't use anybody else to buy or sell after the great experience with Jess. Couldn't thank you enough.

Buyer review
5 star service
about 3 years ago
5 star service

We could not rate Jess any higher. Jess was available anytime we needed, answered questions quickly, helped with any requests we had and worked in a very professional mannor. Our purchase process went very smoothly because of her hard work and I will be highly reccomending Jess to anyone purchasing or selling a house in the future. We will also use her for any future sales we have. 5 star service! Thanks Jess

Seller review
Recommend to anyone
about 3 years ago
Recommend to anyone

Responsive, proactive, professional and honest. Feel very lucky to have had her sell our home.

Seller review
Choose Jess Shane as your agent
over 3 years ago
Choose Jess Shane as your agent

Jess was an excellent agent for us when we sold a home recently. It was a difficult and emotional sale, through sad need, but Jess understood what was going on, made the process easy, went the extra mile, and was kind and compassionate. She did some very good work behind the scenes to resolve some tricky issues, hosted very engaging Open Homes, and chose an excellent team to assist on auction day … which is when we sold. We rate her very highly for a number of reasons, are recommending her to anyone considering buying or selling, and will sell again with her.

Seller review
Made the process so easy
over 3 years ago
Made the process so easy

Jess made the entire experience of selling my home so very easy. From the moment we met to list the property through to signing of the contract nothing was a problem. Always happy to help, friendly and super responsive to any questions I had.

Seller review
Outstanding Agent
over 3 years ago
Outstanding Agent

Professional! Jess is outstanding agent. She is the best agent we have dealt with. Jesse's communication with us during the process was fantastic. We will recommend Jess to anyone selling their home. Thank you for easy and successful sale. We are very happy now and Jess has allowed us to move on. Thanks x

Buyer review
Personable yet professional
over 3 years ago
Personable yet professional

Jess was very responsive to queries and in helping get quick resolution to some issues. Personable yet professional. Would recommend to a friend.

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