Jess' profile

Jess' reviews

  5  
Jess has 102 reviewsacross 44 different locations, showing 12.
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Jess' qualities as told by our client reviews: responsive, supportive, well-prepared, hard-working, friendly, local expert, clear communication.
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Buyer review
Absolutely outstanding!
12 months ago
Absolutely outstanding!

Jess was wonderful. She understood what we wanted, she knew the market, and she gave us sound advice. Communication both with us and the other agent was clear and timely. She was warm and engaging as well as being a consummate professional. She would be my first go-to in the future whether buying or selling. Thank you Jess!

Seller review
Excellent, efficient and friendly.
12 months ago
Excellent, efficient and friendly.

Jess was all go from the start, we wanted a quick sale and the best price possible. We got exactly what we needed and wanted. We were kept up to date all the way through, things moved very quickly (as requested). Jess recommended an excellent photographer, the photos were amazing. Jess went above and beyond, 3 open homes a week & private viewings. We decided to sell at auction, this went without any issues. We had 3 registered bidders on day :) The rest is history. Thank you, Jess :)

Seller review
What are legend!
12 months ago
What are legend!

Jess was absolutely amazing from the word go. Professional, friendly and stuck with us through the roller coaster that it was to sell our post-eq repaired house. She identified the key features of our house and sold it for everything it was worth.

Buyer review
Effective
12 months ago
Effective

Jess was very easy to deal with, excellent communication and was quickly able to provide answers to our queries. First purchase in over ten years, Jess helped us understand the current process for purchasing especially with auctions being so new. Providing support throughout the process. Pleasure to deal with.

Buyer review
Great communication
about 1 year ago
Great communication

Jess kept us informed throught out the whole process, showed knowledge of the area and understanding of the housing market

Seller review
Swamped with offers!
about 1 year ago
Swamped with offers!

The results speak for themselves, 5 days on the market, no less than 6 offers presented at the brought-forward deadline, and a sale price that exceeded our expectations - can't ask for more than that!

Seller review
Outstanding Agent!
about 1 year ago
Outstanding Agent!

Jess was amazing to deal with when selling our home. We knew we could trust her to act in our best interests with true professionalism. Jess is outstanding is an agent. If you need assistance to sell your property, we would highly recommend Jess Shand at Harcourts Grenadier Thank you again Jess for all your help and advice. Margaret and John

Buyer review
excellent, reliable.
about 1 year ago
excellent, reliable.

She is so professional and reliable. Always on update.

Seller review
Fantastic Agent!
about 1 year ago
Fantastic Agent!

We loved working with Jess, she is very personable and proactive. Great communication with regular updates along the way.

Seller review
Expect the best with Jess!
about 1 year ago
Expect the best with Jess!

From the outset Jess was understanding, knowledgeable, professional, and very easy to get along with. The initial meeting with Jess was positive, and she had some great advice with what I could do to bring the property up to selling standard. Jess's communication skills were excellent throughout, in terms of keeping me informed every step of the way, and also with regards to explaining the process and what to expect. Prompt and informative with any questions I had, I was always kept up to date. Jess also matched me with the perfect auctioneer to get the best result. I could not recommend her more highly; thank you Jess!

Buyer review
Outstanding support and expertise every step of the way!
about 1 year ago
Outstanding support and expertise every step of the way!

Jess was an absolute pleasure to work with; her dedication to making sure we were comfortable throughout the process was amazing. As first-home buyers we were quite uncertain but Jess quickly put us at ease. She’s a wonderful communicator and is very approachable. We would not hesitate to work alongside her again.

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