Anna was extremely professional and helpful throughout our whole buying time. She was always willing to answer questions or find out if she did not know. I admired her calm approach during the negotiating process. Her patient and respectful demeanour made us both feel relaxed and never pressured. Her market knowledge was very helpful when making our decision about the price we wanted to put forward. We had been looking for a house to buy since January and had met many real estate agents, with the majority of them having strong pushy personalities. Anna was the complete opposite, which we found so comforting and refreshing and restored our trust in the real estate game again. We think Harcourts are very lucky to have Anna working for them. We will definitely be recommending her to other people.



