We had a poor experience with this agent. Terrible comms, then when we chased up the reply would be something along the lines of “the vendor has personal Issues” we initially had empathy, but this wore thin when trying to get answers to the simplest questions. Our initial offer wasn’t presented when it should have been, I have on a message that she was going to present it but didn’t because of this we then ended in a multi offer situation. After very poor comms initially, I then ended up having to fly down south for a family funeral, I was then pressured to get documents signed for the multi offer that had been accepted to prevent the same again, this then took away from requests we wanted in the S&P as I was out of town, if dealt with when it should have been none of this would have occurred. The poor comms continued, we involved our lawyer as apparently the vendor wasn’t communicating, in which Alison decided at that point to wash her hands of comms as “the lawyers are involved” they explained their vendor was “difficult” but this shouldn’t stop just basic comms. The vendor left loads of rubbish around, then literally an entire skip for two weeks after settlement which was in our way, we’ve also had people show up a weeks after settlement requesting items the vendor had promised them, we had requested certain things be removed assuming they would most likely not be taken, with the expectation that all the rest of their other personal items would go as a given, but the agents took that list literal and then seemed a bit annoyed that we wanted all the vendors other items (none were on the chattels or agreed to) to be removed. Removing rubbish & unwanted items costs money, time & energy, it shouldn’t be something we have to feel guilty about requesting. Also our final inspection was a disaster, once again, poor comms, we’ve since found a few issues which if we were able to do the final inspection without disruption we could have picked up on & should have been

We recently purchased our new home in Katikati, Alison was our agent and spent the day showing us many homes, you know how you just meet people and instantly feel comfortable and can talk about anything.....well Alison was this person for us, Sarah was available to show us the house on a second visit with a number of family in tow, we lived a distance from Katikati and didn't always give much notice to see if we could have another visit, we were never turned and never made to feel a nuisance. I have no hesitation on recommending Alison, we couldn't be happier.

Alison Rudd, Sarah and Sally did an outstanding job in marketing, presentation and successfully getting our house sold in a difficult marketing environment. We were constantly kept aware of market trends, sales enquiries and given expert advice to enhance our market appeal.

Alison worked tirelessly to sell our home, through the highs and lows she remained calm and composed while always moving the sale forward. Her team provided regular updates and kept us in the loop with each step of the way. The last few weeks of the final deadlines and settlement Alison went above and beyond in making the process easy, understandable, and as stress free as possible.

Alison exceeded our expectations. We found she was always available and her communication was always on point. My wife and I can't say enough about her .

We had an amazing experience working with Alison and Sarah. From start to finish, they were professional, reliable, and always had our best interests at heart. Their bubbly and optimistic attitude made the entire process so much less stressful, and we truly appreciated their honest and open approach. Communication was always clear, and their expertise gave us confidence every step of the way. The entire Your Realty team was also super helpful, making sure everything went smoothly. We are absolutely thrilled with the result and couldn't have asked for better agents to guide us through this journey. Highly recommend Alison, Sarah, and the Your Realty team to anyone looking for dedicated and trustworthy real estate professionals!

Dealing with both Sarah and Alison was a seamless process from start to finish we bought our property at the backend of 2024 including all the public holidays and closures of the different offices this did not stop the process being professional and timely and they were committed to making it as stressless as possible

Alison has been an amazing agent from day one. Her straight talking, which we appreciate, and wide knowledge of the industry made us very confident with the process. She was professional, kept us well informed, told it like it was and had a calming manner to guide us over any bumps along our journey. Alison made herself available to answer any questions as they cropped up and would make suitable recommendations without pushing us into anything. We are certainly happy with our decision to choose Alison as our selling agent and wish her all the best in the future.

We absolutely could not have picked a more professional, empathetic and most enthusiastic agent in Alison to market our property. She was well versed in the local market and advised us accordingly. She has a strong team also working alongside her and we have no hesitation in recommending Alison at Your Real Estate. Thankyou Alison.

We have known Alison for a few years now and she has always been approachable and an excellent communicator. Alison was quick to learn our needs and price range, then she used her leads within the community to find us our next home. We are grateful to Alison for the time she took to set up this deal and we are truly happy with the outcome.

Alison and Sarah made the whole experience so friendly and easy. We were kept informed all the way through and their knowledge of the market and the process was top quality. We have not been disappointed as they came very highly recommended by a friend.

I found both Alison and Sarah to be pleasant and professional in my dealings with them.