
Alice Pearson

"Ko koe ki tēnā, ko ahau ki tēnei kīwai o te kete" You take that handle of the basket and I will take this one. This Māori proverb describes my experience working with Alice and her team. It was a joint effort and I appreciated the warmth and her empathic and supportive nature made it about finding the right buyer for a home than just selling a house. After 25 years, it was important and Alice understood this. Alice was approachable and communicative always ready with sound professional advice, answered my questions promptly and addressed concerns in a language I could understand. Alice was approachable and accessible. At times I felt a little overwhelmed with the process and dealing with the politics of selling our family home of 25+ years. Alice and the team made it easier to make informed decisions, balancing their professionalism with personal friendliness perfectly. I was never made to feel out of my depth and more importantly, alone and without a lifeline. I am grateful for the service and as traumatic as it was, looking back, it certainly was a ride made easy with the little village of positive vibes. Thank you Alice, for everything. You have no idea the zen you and your team created making this transition less of a mission and more of an adventure. Your respect of my needs and patience with our personal situation didnt go unnoticed. Your ability to connect with understanding and acceptance of cultural dynamics made me feel valued, less of a client, more of an acquaintance or potential friend. Your friendly and sincere approach is heartfelt. Thank you for the gift. Please convey my gratitude to the team. I wish you all the best for a wonderful future and hope to see you on a personal level. I believe I still owe you a celebratory cuppa? Ka kite anō e hoa!
