Overall, I appreciate Alex Wu’s efforts in successfully marketing and selling my property at a good price. The sales process leading up to the agreement was handled professionally, and I am satisfied with the outcome achieved on that front. However, my experience during the settlement stage was less positive. On settlement day, the buyer raised several issues regarding cleaning, minor wall marks, and items not being fully cleared, and requested compensation of over $4,000. At that point, I expected more active support in managing communication and helping to resolve the matter in a structured and professional way. Instead, I was advised that the agent could not be involved as the buyer did not wish to communicate directly with him, leaving me to deal with the situation independently during a very stressful time. While I understand that settlement issues can sometimes arise outside of the agent’s control, I felt that the level of support during this final stage of the process could have been stronger.

We had an exceptional experience working with Alex. From the very beginning, his depth of knowledge and professionalism gave us complete confidence in the process. He is extremely trustworthy and approachable, always taking the time to answer our questions and guide us through every step. What truly set him apart was his extensive marketing experience. He developed a strong strategy to present our home in the best possible light, ensuring it reached the right audience. His attention to detail and commitment were evident in how he organised and ran the open homes and auction, all with a high level of care and efficiency. Throughout the entire sale, he worked incredibly hard and went above and beyond to achieve the best outcome. Thanks to his dedication and expertise, we achieved a result that exceeded our expectations. We wouldn’t hesitate to recommend him to anyone looking for a knowledgeable, reliable, and results-driven real estate agent.

From the very beginning, Even at times when we genuinely believed the deal was over and 'as good as dead' Alex never gave up on our behalf. While we had started to lose hope, he continued working hard behind the scenes and remained confident that he could make the deal happen. As the process went on, Alex slowly began sharing small pieces of good news with us, and that’s when we felt that Alex Wu had truly “wooed” us with his persistence, dedication, and belief in the process. Against all odds, he managed to get the deal across the line and finalized for us. We are incredibly grateful for Alex’s commitment, perseverance, and support throughout the entire journey. His professionalism and determination made all the difference, and we would highly recommend him to anyone looking for an agent who genuinely fights for their clients.

Our agent Alex sold our home in three weeks – stress-free, professional, and a great result. Highly recommend to anyone who is thinking of selling. Excellent experience working with him.

Alex Wu was professional, hardworking, and ultimately achieved a successful sale of our property. From the beginning, he was very positive about the home, praising its presentation, tasteful renovations, and character appeal, which gave us confidence in pursuing an auction campaign with him. Throughout the process, Alex was proactive with suggestions to improve buyer appeal, and there was strong attendance at open homes. As the campaign progressed, buyer feedback led to some adjustments in expectations and strategy, eventually moving away from auction toward a deadline sale. In the end, while the result was a little below our original expectations, we recognise that selling a property is never straightforward, with market conditions and buyer perceptions always playing a role. We appreciate Alex’s efforts, communication, and commitment throughout the campaign, especially as we were preparing for extended overseas travel.

Thank you Alex for all your hard work and support during the sale of our home. You made the whole process much smoother and less stressful for us. We appreciated your professionalism, patience and clear communication throughout. Very grateful for your help and would happily recommend you to others.

Thank you Alex for your help throughout the property sale process. Your communication was excellent, professional and efficient, which made the experience much smoother. I appreciate your effort and support and would love to recommend your service to friends and families.

Great market knowledge. I trusted his judgement. He knew that complex specifically and what is reasonable to expect. Very professional and had integrity.

Alex has made our selling experience very seamless, stress-free and effortless. He was professional, well informed and strategic in his approach and his reporting after open homes was outstanding. Alex is an asset with a good team behind him and very down to earth despite his success. We would highly recommend him to anyone buying or selling as he makes the whole process worthwhile. Thank you Alex.

Exceeded expectations.

We had a very smooth experience purchasing our home through Alex Wu and the team at Barfoot & Thompson Mt Roskill. Alex was professional, efficient, and easy to communicate with throughout the entire process. He provided clear and practical advice at key stages, which gave us confidence in making decisions. His experience and judgement made the whole process feel much more reassuring. Overall, he is a reliable and trustworthy agent, and we would happily recommend him to others.

Our experience was excellent. The agent communicated clearly throughout the process, demonstrated strong professionalism, and remained patient at every stage. What stood out most was their ability to handle unexpected issues on-site quickly and effectively. A reliable and capable agent I would confidently recommend to others.