Alana was fantastic - definitely 5 stars! Her communication was excellent, keeping us informed at all stages of the sale process. She went above & beyond even helping us find a tradesperson at short notice & her calm reassuring approach made everything less stressful. We’d definitely recommend Alana if you want a professional, approachable & caring agent who will work really hard to get the result you desire!
From the outset, we knew we were in good hands with Alana. From our first conversation, she ensured we had up-to-date, realistic, and helpful information. She is a woman of incredible integrity and empathy, and she ensured we fully understood what to expect with the upcoming sale of our home. Throughout the entire process, she was fully engaged, committed, and driven. Her communication was excellent; she was swift to respond to messages, and she acted without hesitation to any sales/strategy ideas we offered. Her marketing package (images and text) was incredible - drawing 25 groups of buyers to our first Open Home! With Alana's commitment, expertise, and personable nature, we had a very pleasing offer on our home less than one week after going on the market. Without doubt, she will remain the first name we suggest to anyone looking to sell property in the Dunedin region.
We couldn’t have asked for a better agent than Alana to help sell our first home. She was friendly, professional, knowledgeable, and always available to answer our questions. Her communication was excellent throughout the entire process, giving us complete confidence every step of the way. Alana went the extra mile to present our home to the highest standard, with incredible attention to detail, exactly how we envisioned it. From listing to putting up the sold sign, she was a pleasure to work with. We highly recommend Alana and we will definitely be using her in the future.
We couldn’t recommend Alana highly enough, her attention to detail, communication and dedication is unmatched. She kept us updated with everything step of the process and was so easy to deal with. It was such a pleasure to have Alana working for us, knowing she was on our side the whole time. Thanks Alana!
Always willing to help out and kept in contact throughout the whole process
Alana was incredibly helpful throughout whole process, has great knowledge and went above and beyond to help me out which was most appreciated!
Alana is very friendly and easy to deal with. A little reluctant to obtain information (may have been situational?) Very helpful with paperwork and accommodating for inspections
As part of the estate process, the property sale arrangements had already been made and the agent was appointed prior to our involvement. We appreciate the work, communication, and commitment shown throughout the sale of the property, particularly while coordinating matters from out of town, and are pleased the process reached a successful outcome.
We had a fantastic experience working with Alana throughout the purchase of our new home. When process became more complicated with waiting on council sign-off, Alana kept us informed, calm, and supported the whole way through. Her communication was excellent, she was professional and patient, and we always felt she genuinely wanted the best outcome for both sides. Buying a home can be stressful, but Alana made the experience feel manageable and positive. We’re so grateful for her guidance and would highly recommend them to anyone buying or selling property.”
We had a great experience working with Alana. She is professional, approachable and has excellent communication. Alana is very dedicated, meeting with us even on the day she was heading overseas! Her vision and social media platform for advertising is A+. A rising star at Bayleys! 🤩
It was a pleasure to work with Alana to sell our family home. Alana guided us through the selling process with such great communication and professionalism. Alana was so easy to deal with and always available when we needed help. Alana made the effort to be there for all the special times like putting up the sold sign with our kids. We highly recommend Alana to anyone wishing to sell their home.
Alana was very professional and easy to work with. She was very attentive, a great communicator and extremely organised. She welcomed any questions and always kept us in the loop.
