Friendly and approachable Alana, has a cheerful friendly way about her that made the process of selling our home less stressful. She kept us up to date with the market and the selling of our property at Auction. As we were not present at the Auction, Alana was on the phone with us throughout the process , even though she was very unwell , she remained professional ,helpful and calm. Thank you Alana. Verified by RateMyAgent