starstarstarstarstar almost 6 years ago
Alan is a credit to your business, and we would proudly endorse both him, and your agency.
Following the successful Sale of our property at 125A Shortland Street, I wish to acknowledge Alan's dedication and Work ethic, and convey our satisfaction at both the final outcome, and also the way Alan navigated us through the period between accepting an offer, and the sale confirming.
I realise that my initial reaction to the three offers presented on the deadline night may not have been quite what both Alan and yourself were expecting, and for this I apologise. Upon reflection, and having seen some other post lock down sales in our area, both Nicky and I feel the achieved result is exceptional given the implications of covid 19, and the general attributes of our surrounding area.
We put this down to the quality of the relationships Alan developed with potential buyers, and also his extensive research and understanding of all aspects relating to his listing (eqc, neighboring properties etc), and also his openness to listen to potential buyers needs, and seek to discuss with us as vendors what we could do to give our property greater appeal.
Of Particular awe to me is the number of private viewings Alan was able to book up in the two week deadline, given the changes post lock down. Again this is attributed to his flexibility, work ethic, and general customer relationship focus. At all times we felt well notified of viewings, and always well informed of how viewings went, and what the attendees thought of our property.
In general we found Alan communicated well, was always on time, and always brought an approachable nature and great sense of humor with him. Alan is a credit to your business, and we would proudly endorse both him, and your agency should anyone ask for a recommendation in the near future.