Excellent in a very challenging market remained professional and supportive with good communication and enthusiasm

While we initially wrote a glowing review, we are now changing it in the light of poor service following our house sale (we were the vendors) going unconditional. She rang us on a Friday at lunchtime telling us that it was (in the first phonecall) that it was a "legal requirement" that the power be on for the presettlement inspection and (in the second phonecall) that it was "her understanding that it was a legal requirement." It is NOT. She wanted the power put on for a Sunday inspection. We were on holiday and driving at the time but spent an hour and a half arranging that which involved work on a Saturday. On Saturday, while at the house waiting to sort the power, we cut the grass and bushes. The inspection actually took place on Wednesday, two days before today's settlement. Pip called at about 7.30 pm asking that we cut the grass as it was "quite long." I explained it had been cut on Saturday. We did it again anyway. Turns out that we didn't need to do that either. We did not need these last minute stressful hassles and miscommunication. As a result, we will not be using her again.

Pip was very obliging making herself available for viewing.

Got the result we wanted.

"It was great to have Pip sell my house. She has a great enthusiastic manner and is a friendly and confident person for buyers to deal with. I'd highly recommend her to anyone thinking of selling".

Pip and Hope were very helpful in the process of selling the house. They had great communication and were very professional

Pip was amazing from start to finish! Trusting her with our biggest asset, she made us feel safe and understood our needs. We are grateful for her knowledge and commitment

Pip and Hope are absolutely great at communicating with you every step of the way and the knowledge is amazing, really helped me as it was a first home and had no idea what I was doing.

Pip is so easy two deal with gets the result that everyone is happy and pips noes what the market is doing at the time price whys we are all ways happy with pip results

I have only delt with Hope Familton who is very efficient and replies to my email questions almost before they have been sent no matter what time of day

Pip has been a pleasure to deal with and we would definitely use her again. She communicated well and was always up front.

Pip is straightforward and decisive, showing great respect for each client. During our meetings, she never brought her phone to ensure our conversations were uninterrupted. She’s sincere and incredibly efficient. She kept us informed at every stage with clear explanations. If I have any future property transactions, I’ll definitely choose her again! We were also very lucky to meet such kind and considerate vendors. Pip, when you see this, please thank the vendors on our behalf for their kindness and everything they did, which made our move-in so pleasant and warm.