Market knowledge, communication and professionalism
Market knowledge: Excellent - they kept me informed throughout our time together, providing timely, helpful updates during a time of high volatility in the real estate market.
Communication: They were always available when I needed to talk to them. Any voice messages or texts were responded to promptly and professionally. In our verbal communications they took time to really listen to my questions and concerns and gave full, informative answers. Right from the very beginning, the printed resources that they provided me with were of a very high quality and comprehensive in nature. I especially appreciated the book of photos of the house and garden that they gave me once the house was sold.
Professionalism: Chris and Tracey worked together as a very cohesive team whose skills complimented each others, from looking at the broad picture right through to the fine details. I knew that I was getting support and help from people with a very full range of skills. As well, they had a relaxed, easy manner and sense of humour that helped when things seemed too challenging for me.