Wendy has the right balance of professionalism and human warmth. She was always rapid in her response to any queries or concerns, offering solutions whilst maintaining an honest and open dialogue. From the onset, no false reassurrances were given however her appraisal of our situation was accurate and we felt confident that she had worked hard to provide the best outcome. I would have no hesitation in recommending Wendy for her direct solution based, human, professional and kind interface.


