Tom's profile

Tom's reviews

  4.9  
Tom has 184 reviewsacross 37 different locations, showing 12.
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Tom's qualities as told by our client reviews: pleasant, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Really happy with the way the team looked after us...
about 14 hours ago
Really happy with the way the team looked after us...

Right from the start Tom and Kylie were extremely responsive, clearly explaining the process and providing support along the way. This is a very capable team, including back-office support and updates from Kiarra, who know the market well, are great communicators, and provide excellent customer service. I would highly recommend team Culy for anyone considering selling their property. Cheers!

Seller review
Well managed sale, achieved a good price.
about 1 month ago
Well managed sale, achieved a good price.

Harriet always responded promptly to emails. In retrospect, we should have applied for a LIM report before we put the house on the market, as there was an outstanding old consent issue that slowed down the sales process. Harriet assisted with encouragement in obtaining the required consent. She ensured that we got a fair and reasonable price for the house. Their advertising was successful, their judgement of the market seemed accurate ,and the tender process fair to buyer and seller.

Seller review
Great communication and assistance
2 months ago
Great communication and assistance

Tom and Harriet provided and excellent service with good advice and support for the sale of our much loved home. They were very responsive to our needs and guided us through the process. The ensured that potential buyers understood our requirements for the sale of the house. They responded promptly to our questions and issues and also those of potential buyers to secure a quick. They are a good team who offer different skills for a successful campaign and sale.

Seller review
Tom, Harriet and team have provided a friendly, professional service.
2 months ago
Tom, Harriet and team have provided a friendly, professional service.

Leading us through the sales process, they have provided guidance on property preparation and advice on marketing strategy. Their recommendation to commission a builders report and LIM helped make it easier for potential buyers. Their estimate of property value aligned with the tenders we received, which was reassuring. They have been lovely to deal with, professional and courteous.

Seller review
Very good
3 months ago
Very good

Tom and his team are very good, they are very friendly and take alots of care to help out for us Thanks so much👍

Buyer review
Grateful for Kylie!!!!!
3 months ago
Grateful for Kylie!!!!!

Man we first started our first home buyers journey in November 2024, so it’s been a long time coming!!! Couple of unsuccessful offers lead us to our new home that we are so proud of, and this wouldn’t have been possible without Kylie 🥰 we weren’t going to submit an offer because of the fear of it being too low and being rejected again but she nudged us in the right direction and gave us hope, so of course we had to stress her out and submit an offer literally 30mins before deadline 😂 she has been awesome, making us feel seen as one of many people who had walked in to the many home viewings at 19 Handyside Street! Very easy to talk too and everything just felt right. Her comms have been awesome, clear and consistent too 🥰 thank you for making us, two young Pacific Islander kids who a first time home buyers for both side of our families, feel at home!!!! If we were to ever sell, we would sure contact your real estate…. For Kylie in particular 😂

Seller review
Agents with integrity
3 months ago
Agents with integrity

Tom & Harriet were highly professional and never pushy. They fitted around our family's needs - nothing was ever a problem. This meant we were able to sell our beloved house with minimal stress. Tom and Harriet's experience showed and they helped us feel confident about how we presented the property for a great outcome.

Seller review
Made the sale easy for a first time seller
4 months ago
Made the sale easy for a first time seller

Tom, Harriet, and Kylie were pragmatic and honest from the start. They provided honest market and staging feedback and made the listing journey easy. Along the way they kept me updated and as we progressed into sale they walked alongside me at each step to navigate and explain the process (and terminology). They made a fantastic team and made me feel comfortable navigating a complex process.

Buyer review
Prompt and helpful.
5 months ago
Prompt and helpful.

Harriet was helpful and informative regarding the property and surroundings. She enabled a private viewing at short notice at our convenience. She was upfront and professional regarding disclosures. Information relevant to the purchase was provided promptly on request.

Buyer review
Happy homeowners
5 months ago
Happy homeowners

Kylie and Harriet were very pleasant to deal with. We really appreciated the space that we were given to make our purchse, and at no time felt pressured.

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